Teresa Michel
Riverside,CA
Summary
To work for a company where my knowledge, skills, and experience can be used and enhanced by completing and over exceeding goals for the employer and myself. To grow within the company.
Overview
27
27
years of professional experience
Work History
Financial Aid Officer
Bridges Beauty College
03.2023 - Current
- Advised students on financial aid options and eligibility requirements.
- Processed financial aid applications and verified supporting documentation for accuracy.
- Educated prospective students about financial literacy and funding sources.
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
- Counseled students and parents about financial aid options and program details.
- Provided financial aid counseling to enrolled and prospective students.
- Communicated with prospective students to illustrate available financial aid opportunities.
- Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
- Reviewed financial aid appeals, issuing secondary and final judgments on award packages.
Financial Aid Advisor
American College of Healthcare
05.2019 - 03.2023
- Ensured compliance with state, federal, and institutional regulations governing the distribution of financial aid by maintaining up-to-date knowledge of all relevant policies and procedures.
- Maintained accurate records of all financial transactions related to student accounts, ensuring timely reconciliation during audits or reviews.
- Enhanced student satisfaction with the financial aid process by providing personalized counseling and support.
- Provided exceptional customer service to students, parents, faculty, and staff seeking assistance with financial aid matters.
- Helped college students obtain financial aid through loan programs.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Counseled students and parents about financial aid options and program details.
- Managed approximately 30 incoming calls, emails and prospective students per day.
Financial Aid Director
The Real Barber's College
05.2009 - 10.2018
- Developed and implemented financial aid policies to enhance student access and retention.
- Conducted regular audits of financial aid processes to ensure accuracy and compliance standards were met.
- Addressed student concerns promptly by collaborating effectively with other departments such as Admissions or Student Accounts when necessary.
- Managed a team of financial aid counselors, providing ongoing training and support to ensure accurate and efficient service.
- Supervised the reconciliation process for federal funds, confirming accuracy and preventing potential audit findings.
- Processed federal financial aid verifications per [Area of certification] guidelines.
- Provided financial aid counseling to enrolled and prospective students.
- Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
Financial Aid Director
ATI College
07.2004 - 04.2009
- Streamlined application processes, improving efficiency of financial aid disbursement systems.
- Oversaw the administration of federal, state, and institutional financial aid programs, ensuring compliance with all regulations.
- Optimized awarding strategy by conducting regular reviews of institutional aid policies and recommending adjustments based on industry best practices or institutional missionvalues.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Established and checked coding procedures, monitored reports and updated internal files.
Financial Aid Officer
Career Academy of Beauty
08.1998 - 04.2004
- Collaborated with academic departments to streamline aid distribution processes.
- Mentored junior staff in compliance with federal and state regulations.
- Represented financial aid office at group meetings with high school students and parents.
- Monitored institutional budgets, allocating funds effectively to maximize available assistance for students in need.
- Assisted in development of student financial aid plans and packages.
- Complied with state and federal financial aid guidelines and regulations.
- Conducted regular evaluations of policies and procedures, recommending improvements based on best practices within the industry.
- Processed loan applications and monitored progress from start to finish.
- Evaluated loan requests and documents to verify accuracy and completeness.
Education
High School Diploma -
INGLEWOOD HIGH SCHOOL
Inglewood, CA06.1989
Skills
- Bilingual English/Spanish- Professional Level
- Data entry, Clerical works, Outlook, Microsoft, Excel, Third party services RGM system, Global, Campus View, ED Express
- Documentation review
- Data verification
- Loan and grant knowledge
- Higher education
- Federal student aid policies
- Teamwork and collaboration
- Customer service
- Data entry
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Financial Aid Officer
Bridges Beauty College
03.2023 - Current
Financial Aid Advisor
American College of Healthcare
05.2019 - 03.2023
Financial Aid Director
The Real Barber's College
05.2009 - 10.2018
Financial Aid Director
ATI College
07.2004 - 04.2009
Financial Aid Officer
Career Academy of Beauty
08.1998 - 04.2004
High School Diploma -
INGLEWOOD HIGH SCHOOL
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