Summary
Overview
Work History
Education
Skills
Timeline
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Teresa Mastromattei

St. Catharines,ON

Summary

Dynamic professional with a proven track record at Daybar Industries, excelling in customer service and invoice preparation. Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Adept at inventory management and fostering team collaboration, I enhanced volunteer participation at Elections Ontario through effective recruitment strategies. Known for attention to detail and problem-solving skills, I create positive experiences for clients and colleagues alike.

Overview

6
6
years of professional experience

Work History

Receptionist & Office Assistant/Order Processing Invoicing Clerk

Daybar Industries
06.2022 - 08.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Prepared and mailed invoices to customers.

Resource Staff

Elections Ontario
04.2022 - 06.2022
  • Managed inventory of supplies and equipment, maintaining adequate stock levels for efficient operations.
  • Provided exceptional customer service by addressing inquiries promptly and accurately directing clients to appropriate resources or services.
  • Increased volunteer participation through targeted recruitment efforts and streamlined registration processes.

Gymnastics Coach

Gymnastic Giants
09.2016 - 03.2020
  • Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Coordinated with other instructors and coaches to determine student advancement and progress.
  • Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
  • Instructed individual and group classes to customize needs and emphasize proper technique and safety.

Education

Bachelor of Arts - Humanities

Brock University
St. Catharines, ON
2025

Skills

  • Customer service
  • Phone handling
  • Invoice preparation
  • Inventory management
  • Time management
  • Data entry
  • Problem solving
  • Team collaboration
  • Adaptable thinking
  • Attention to detail
  • Customer/Client relations

Timeline

Receptionist & Office Assistant/Order Processing Invoicing Clerk

Daybar Industries
06.2022 - 08.2022

Resource Staff

Elections Ontario
04.2022 - 06.2022

Gymnastics Coach

Gymnastic Giants
09.2016 - 03.2020

Bachelor of Arts - Humanities

Brock University

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Teresa Mastromattei