Collaborated with coworkers to complete daily farm tasks efficiently and quickly.
Operated farm equipment such as tractors, combines and trucks with extreme care and precision.
Cleaned, repaired and maintained farm machinery and tools to keep resources in good working condition.
Branch Manager
Robinson Supply
09.2016 - 08.2024
Managed and motivated employees to be productive and engaged in work.
Project Management
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cross-trained existing employees to maximize team agility and performance.
Controlled costs to keep business operating within budget and increase profits.
Developed and maintained relationships with customers and suppliers through account development.
Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Maintained friendly and professional customer interactions.
Office Manager
Nixon Electric
04.2012 - 09.2016
Managed scheduling and coordination of all employees to ensure smooth operations and minimal conflicts.
Project Management
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Branch Manager
Eecol Electric
07.2005 - 04.2012
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Project Management
Maintained friendly and professional customer interactions.
Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Interviewed and hired individuals with top-level strengths, improving organizational talent, and skill set.
Quotation Specialist
Eecol Electric
06.2000 - 07.2005
Negotiated competitive pricing with suppliers, resulting in improved profit margins for the company.
Developed customized solutions for clients to meet unique project requirements while maintaining profitability goals.
Provided training to junior staff members on best practices within the Quotation Specialist role, contributing to overall department performance improvements.
Enhanced customer satisfaction by providing accurate and timely quotations for products and services.
Counter Salesperson
Eecol Electric
10.1993 - 06.2000
Built strong rapport with customers, fostering loyalty and repeat business.
Increased customer satisfaction by providing personalized service and product recommendations.
Resolved customer complaints efficiently, demonstrating professionalism at all times.
Shipping and Receiving Clerk
Eecol Electric
04.1992 - 10.1993
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Used pallet jacks, Dollie's and forklift to load and unloaded goods from trucks and containers.