Teresa Konnik
Calgary,AB
Summary
Passionate and competitive server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
2
2
years of professional experience
Work History
Server
The Office Restaurant and Bar
03.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Fine Dining Server/Events Team Member
Bonterra Trattoria
03.2023 - 03.2024
- Facilitated smooth dining experience during peak hours by efficiently managing multiple tables and guest requests.
- Elevated guest engagement by sharing detailed descriptions of menu items, including ingredients and preparation techniques.
- Supported event planning and management teams in creating memorable experiences for clients through exceptional service.
- Streamlined service processes through effective communication with event managers, chefs, and other staff members involved in executing events successfully.
Bartender/Server
Courtyard
05.2022 - 04.2023
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Skills
- Strong Work Ethic
- Guest Engagement
- Exceptional customer service
- Safe Food Handling
Timeline
Server
The Office Restaurant and Bar
03.2024 - Current
Fine Dining Server/Events Team Member
Bonterra Trattoria
03.2023 - 03.2024
Bartender/Server
Courtyard
05.2022 - 04.2023
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