Teresa Ho
Medical Administrative Assistant
London,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
18
18
years of post-secondary education
Work History
Medical Secretary
Fanshawe Family Medical Centre
London, ON
02.2017 - Current
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Completed administrative patient intakes with case histories, recording basic vitals, drawing up vaccines, urinalysis etc.
- Arranging referrals/ other medical specialists and documented details in patient charts.
- Received and routed laboratory results to correct clinical staff members, scanning of documents into chart.
- Report and called patient for medical instruction as per the physician's order.
- Handling of OHIP billing , Insurance requests and 3rd party billing.
- Maintained office supplies inventory by checking stock, anticipating department needs and placing and expediting orders.
Education
Bachelor of Science - Medical Administrative Assistant
Medix School
London, ON 09.2010 - 12.2011
BBA - Tourism And Hospitality Management
Fanshawe College of Applied Arts And Technology
London, ON 09.2006 - 04.2023
Skills
Excellent interpersonal and communication skills with a demonstrated patient focus as well as a positive and professional attitude
Ability to multi task, completing priorities and demands with impeccable details
Excellent time management skills to provide support to all team members in a fast pace environment
Working knowledge of EMR systems and OHIP billings
Working knowledge of medical terminologies exercised to record and interpret patients' information
Timeline
Medical Secretary
Fanshawe Family Medical Centre
02.2017 - Current
Bachelor of Science - Medical Administrative Assistant
Medix School
09.2010 - 12.2011
BBA - Tourism And Hospitality Management
Fanshawe College of Applied Arts And Technology
09.2006 - 04.2023