Professional Summary
Overview
Work History
Education
Skills
Timeline
Master Hairdresser obtained in a one year period which normally takes 2 years

Teresa Hannam

AMSL
Annapolis Royal,NS
34
years of professional experience

Results-oriented Supervisor experienced in staff management, customer service, and relationship building. Delivered effective team coaching, conflict resolution, and operational efficiency through strong communication and mentoring skills. Focused on fostering trust and meeting client needs to ensure smooth organizational performance.

Work History

Supervisor of Employees and Administrative Duties

22 Years 4 Months
AMSL | 06.2004 - Current
  • Supervised maintenance crews, assigning daily work orders and monitoring completion standards.
  • Coordinated preventative maintenance schedules to reduce service delays and equipment downtime.
  • Inspected completed work for quality, safety compliance, and client satisfaction.
  • Trained staff on cleaning procedures, equipment use, and workplace safety requirements.
  • Remittances to Revenue Canada and employee pay.

Sales Agent

5 Years 5 Months
Clarica/Sunlife | 01.1999 - 06.2004
  • Generated new business through referrals, prospecting, and consistent follow-up with leads.
  • Advised prospects on Clarica and Sun Life products, explaining coverage, benefits, and policy options clearly.
  • Developed client relationships to recommend life insurance and savings solutions aligned with financial needs.
  • Managed client portfolios, reviewing policies for updates, renewals, and continued suitability.
  • My first year as a Junior agent I received the Honor of New Agent of the Year. I also won a contest for my first 3 months starting 25 sales in 3 months and won a prize of $1000.

Owner/Operator of Middleton Hair Design

7 Years 1 Month
Self-employeed | 01.1993 - 02.2000
  • Directed daily operations, aligning services, scheduling, and customer needs with business goals.
  • Managed budgeting, invoicing, and expense tracking to maintain accurate financial records.
  • Developed client relationships through responsive service, clear communication, and issue resolution.
  • Supervised vendors, contractors, and third-party services to support consistent workflow.
  • Interaction with all age groups from the youth that would not sit still to mostly the elderly that ended up booking weekly because they accepted me as part of their family. I would have had great discussions with a wide variety of topics and they even brought me christmas presents as most of their families had moved away or did not have the spare time for visiting them.. I truly enjoyed their comedy and I tried my best to make them feel young again..

Education

Junior Advisor of The Year First Year Working. - LLQP And Mutual Funds Course

Clarica | Halifax | 04-2000
  • Recipient of Junior Advisor of the year. Also a contest of sales policies of 25 in 3 months that awarded me $1000

Master Hair Stylist - Hairdressing

NSCC Middleton | Middleton, NS

Skills

Staff management
Goal-oriented
Human resources management
Customer relations
Department organization
Customer service
Dispute resolution
Attention to detail
Employee development
Coaching and mentoring
Employee relations
Teamwork and collaboration
Team collaboration

Timeline

Supervisor of Employees and Administrative Duties

AMSL
06.2004 - CurrentRead More

Sales Agent

Clarica/Sunlife
01.1999 - 06.2004Read More

Owner/Operator of Middleton Hair Design

Self-employeed
01.1993 - 02.2000Read More

NSCC Middleton

Master Hair Stylist from Hairdressing
Read More

Clarica

Junior Advisor of The Year First Year Working. from LLQP And Mutual Funds Course
Read More

Master Hairdresser obtained in a one year period which normally takes 2 years

While going to school everyday to take my course I worked for free at a great hairdressing shop to obtain the hours that I needed to speed up my designation as Master Hairdresser.  There I really had the experience to see the "Real World" of what my studies would lead to.  I really enjoyed working with the public, however difficult it was well worth the effort.

Teresa Hannam