Teresa Endicott

Falkland Pub

05.2024 - Current

Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.