Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Teresa Duerden

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
Certification

Work History

Barista

Bailey's in the Village
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.

Server

Ricky's All Day Grill
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Server

Lefty's
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Cashier/Server

Coombs Market
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Answered customers' questions, recommended items, and recorded order information.

Education

Graduated 2014 -

Kwalikum Secondary School
Qualicum Beach, BC

Skills

  • Adept
  • Punctual
  • Team-oriented worker
  • Organized
  • Attention to detail
  • Beverage Preparation
  • Guest Engagement
  • Safe Food Handling
  • Guest Seating

Certification

  • Serving it right
  • Food safe

Languages

English
Professional Working

Timeline

Barista

Bailey's in the Village

Server

Ricky's All Day Grill

Server

Lefty's

Cashier/Server

Coombs Market

Graduated 2014 -

Kwalikum Secondary School

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Teresa Duerden