Teresa Childers
Yuba City
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include communication, cash handling and problem solving.
Overview
3
3
years of professional experience
Work History
Tax Preparer
NorCal LTS Inc.,
12.2024 - Current
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions..
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Collaborated with clients to answer questions and provide advice on tax matters.
- Utilized tax software to prepare returns and meet deadlines.
Caregiver
In Home Supportive Services
02.2022 - Current
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Built strong relationships with clients to deliver emotional support and companionship.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Cashier
Dollar Tree
03.2024 - 07.2024
- . Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
Education
Associate of Applied Science - Applied Psychology
Butte College
Oroville, CA05-2022
No Degree - Bank Teller Training
Adult Education
Corona, CA08-2010
Skills
- Financial Statement Analysis
- Effective Verbal Communication
- Dedicated Work Ethic
- Cash Management Skills
- Polished Professional Appearance
- Data Entry Expertise
Certification
- Federal and State Income Tax Training - 45 Hours of Federal Law and Ethics training.
- 15 Hours of California Law
- Certified through CTEC, California Tax Education Council
- Carry a $5000.00 Tax Preparer Bond for the length of (3) three years through State Farm Fire and Casualty Company, (Surety).fcdfdcccccd
- Cleared and approved through a background check with the Department of Justice.
Accomplishments
- Grew business through word of mouth referrals and focusing on quality tax preparation.
- Worked with clients to prepare individual tax, gift tax and estate tax returns.
- Achieved numerous recommendations from highly satisfied clients.
- Achieved High Volume of Return Clients through effectively helping with phone calls and appointment setting.
- Achieved Customer Satisfaction through effectively attending to clients as soon as they walk through the doors.
- Resolved customer issues through listening and understanding their needs.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Tax Preparer
NorCal LTS Inc.,
12.2024 - Current
Cashier
Dollar Tree
03.2024 - 07.2024
Caregiver
In Home Supportive Services
02.2022 - Current
Associate of Applied Science - Applied Psychology
Butte College
No Degree - Bank Teller Training
Adult Education
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