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Teresa Baumgartner
Cambridge,ON
Work Preference
Summary
Results-driven Sales Associate with over 10 years of retail and customer service experience. Skilled in POS systems and delivering outstanding service while maintaining organized merchandise to boost sales. Led training initiatives for team members and implemented efficiency-enhancing practices, contributing to overall store success.
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
11
11
years of professional experience
Work History
Retail Sales Associate
Global Pet Foods
Cambridge, Ontario
09.2025 - Current
- Assisted customers in selecting pet products and providing recommendations.
- Greeted customers and guided them in locating requested items, contributing to increased satisfaction and repeat visits.
- Educated customers on proper pet care and product usage.
- Processed customer transactions accurately using point-of-sale systems.
- Maintained store cleanliness and organized merchandise displays effectively.
- Received and organized orders from multiple distributors, ensuring timely fulfillment.
- Demonstrated knowledge of store products and services.
Sales Associate
Bonkers
Guelph, Canada
01.2020 - 12.2022
- Delivered exceptional customer service, fostering client satisfaction and loyalty.
- Managed opening and closing procedures, ensuring efficient daily operations.
- Coordinated incoming stock process, organizing products for improved accessibility and sales.
- Managed opening and closing procedures to ensure smooth daily operations.
Sales/Customer Service Associate
St. Vincent de Paul
Guelph, Canada
01.2018 - 12.2020
- Facilitated customer transactions using POS system, enhancing overall checkout experience.
- Trained team members on product knowledge and selling techniques, improving overall service quality.
- Maintained organized and presentable merchandise, reorganized sections to optimize sales flow.
Customer Care Associate
Value Village
Guelph, Canada
01.2016 - 12.2018
- Utilized POS system to enhance sales transactions and improve customer service.
- Sorted and organized donated materials onto carts for efficient distribution within the store.
- Operated POS system to streamline sales transactions and elevate customer service experience.
Education
Ontario Secondary School Diploma -
Guelph Collegiate Vocational Institute
Guelph, CanadaRetail Management
Ryerson University
TorontoSkills
- POS Experience
- Product Knowledge
- Customer Service
- Customer Engagement
- Cash Handling
- Time Management
- Organization
- Flexibility
- Dependable
- Teamwork
- Adaptable
- Communication
Timeline
Retail Sales Associate
Global Pet Foods
09.2025 - Current
Sales Associate
Bonkers
01.2020 - 12.2022
Sales/Customer Service Associate
St. Vincent de Paul
01.2018 - 12.2020
Customer Care Associate
Value Village
01.2016 - 12.2018
Ontario Secondary School Diploma -
Guelph Collegiate Vocational Institute
Retail Management
Ryerson University