Teresa E Ayala
Los Angeles
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Century Women Medical Group
Los Angeles
08.2023 - Current
- Registered new patients into practice management software program accurately entering demographic information.
- Collected samples from patients for laboratory testing purposes.
- Inspected equipment to ensure proper working order prior to use on patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Organized patient charts before each day's clinic sessions began.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Cleaned and maintained medical equipment following procedures and standards.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Measured vital signs and took medical histories to prepare patients for examination.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Scheduled appointments for patients via phone and in person.
- Educated patients about medications, procedures and physician's instructions.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Assisted back office patient processes to reduce office wait times.
- Contacted medical facilities to schedule patients for admission.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
Research Assistant
JCT research
Huntington Park
03.2022 - 08.2024
- Performed literature reviews to ensure accuracy of results.
- Assisted in the design and implementation of experimental protocols.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked effectively in team environments to make the workplace more productive.
- Responded promptly to customer requests for service or assistance.
- Inputted customer data into the computer system accurately and efficiently.
- Filed paperwork and documents according to established procedures.
- Scanned and filed forms, reports, correspondence and receipts.
- Pulled files for staff, management and third-party requests.
Education
Medical Assistant -
UEI College
Huntington Park, California08-2021
Skills
- Patient registration
- Vital signs measurement
- Answering phones
- Customer service
- Appointment scheduling
- Patient education
- Team collaboration
- OB/GYN procedures
- Conversant in [Spanish]
- Vital sign monitoring
- Telehealth coordination
- Stocking supplies
- Patient assessments
Languages
Spanish
Native/ Bilingual
Timeline
Medical Assistant
Century Women Medical Group
08.2023 - Current
Research Assistant
JCT research
03.2022 - 08.2024
Medical Assistant -
UEI College