Teresa Avalos
Palmdale
Summary
Competent and detail-oriented Accounting Assistant well-versed in accounts payable and receivable management, financial forecasting. Talented in identifying and correcting errors for impeccable accuracy. Committed to achieving team objectives and driving company development. Proactive communicator with solid foundation of trustworthy and dependable performance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Acccounting Assistant II
Antelope Valley College
Lancaster
03.2024 - Current
- Communicated with vendors to clarify payment details and resolve inquiries.
- Maintained a high level of confidentiality when dealing with sensitive data.
- Performed data entry of accounts payable and receivable information into QuickBooks system.
- Inputted data into QuickBooks software system for bookkeeping purposes.
- Monitored cash flow by tracking transactions using QuickBooks software.
- Processed invoices for accurate record-keeping and timely payments.
- Managed vendor communications regarding invoice discrepancies and payments.
- Maintained records of all incoming and outgoing invoices.
- Processed and sent invoices, adjustments, and credit memos to customers.
- Performed opening and closing duties such as counting money in cash drawers and reconciling daily sales reports.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Medical Administrative Assistant /Office Medical Biller
First Valley Medical Group
09.2020 - Current
- Front Office Administration
- Scheduled and confirmed Appointments
- Posted charges and payments
- Insurance verification
- Information extraction from Medical Records
- Scheduled ABI procedures
- Clinical documentation using Athena One application
- Pre-Surgery order entry and coordination
- Management and routing of high volume inbound calls
- Performance improvement projects related to increased clinic utilization & efficiency
Customer Service Representative
Countrywide Home Loans
03.2007 - 09.2009
- Managed high volume of inbound calls
- Worked with customers to resolve account issues while ensuring customer satisfaction
- Electronic documentation of encounters per organization protocol
Customer Service Representative
Arvato Bertelsmann
- Initiated new customer accounts; sale of various promotional products and packages
- Troubleshooting and identification of customers needs with escalations to appropriate departments as needed
- Guided customers through there order and process them in a fast-paced environment using world-class technology
- Collaborated with internal departments to meet our customer’s needs
Education
Certificate: Medical Billing and Coding -
High Desert Medical College
Lancaster, CAHigh School Diploma - General Education
Littlerock High School
Littlerock, CASkills
- QuickBooks data entry
- Invoice processing
- Appointment scheduling
- Cash flow monitoring
- Vendor communication
- Attention to detail
- Task prioritization
- File and record keeping
- Multitasking and organization
- Reporting and documentation
Accomplishments
- Knowledge of Medical Insurance Policies &
- Procedures
- Account Collections
- Accounts Receivable
- Account Follow-Up
- Computerized Charting
- Flow Sheet Charting
- Alpha/Numeric Filing
- Supply and Instrument Inventory/Ordering
- HIPAA/OSHA Compliance
- Medical Billing & Coding
- Knowledge of HCPCS
- Medical Terminology
- Front Office Receptionist
- Answer Busy Phones
- Appointment Scheduling
- Microsoft Office, Typing
- EMR/Simchart
- Claim Review
- Submission of Medical Claims
- Trained in Medical, Ethics and Law
Certification
- First Aid/CPR
Timeline
Acccounting Assistant II
Antelope Valley College
03.2024 - Current
Medical Administrative Assistant /Office Medical Biller
First Valley Medical Group
09.2020 - Current
Customer Service Representative
Countrywide Home Loans
03.2007 - 09.2009
Customer Service Representative
Arvato Bertelsmann
Certificate: Medical Billing and Coding -
High Desert Medical College
High School Diploma - General Education
Littlerock High School