Teresa Anagnostou
Edmonton
Summary
Dynamic Finance Manager with a proven track record in all my 14 years in the automotive industry, excelling in customer satisfaction and relationship building. Expert in structuring optimal automotive financing deals, streamlining loan processes, and enhancing profitability. Skilled in utilizing DMS programs, ensuring compliance, and fostering team collaboration to achieve exceptional results.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Finance Manager
Waterloo Ford Lincoln
03.2022 - Current
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Mentored junior finance staff, fostering professional development and strong team dynamics.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
- Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing the benefits of specific financing plans based on their unique needs.
- Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
- Conducted regular reviews of customer credit applications to maintain accuracy and integrity in the approval process.
- Maintained an organized workflow by prioritizing tasks effectively managing multiple client files simultaneously ensuring timely processing of all transactions.
Finance Manager
Silverwood Toyota
01.2018 - 05.2022
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
- Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing the benefits of specific financing plans based on their unique needs.
- Collaborated closely with Sales department conducting joint training sessions sharing information about available financing options boosting overall sales figures.
- Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.
- Maintained an organized workflow by prioritizing tasks effectively managing multiple client files simultaneously ensuring timely processing of all transactions.
- Improved overall department efficiency by implementing streamlined procedures simplifying documentation requirements reducing unnecessary delays.
Finance Manager
Boundary Ford
05.2020 - 02.2022
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Submitted prime and sub-prime deals in a timely fashion.
- Negotiated with banks and prepared paperwork, getting deals down the road quickly.
- Proficient withe dealertrack and Route One.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
Finance Manager
Cam Clark Ford
10.2014 - 10.2017
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
- Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing the benefits of specific financing plans based on their unique needs.
- Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
- Collaborated closely with Sales department conducting joint training sessions sharing information about available financing options boosting overall sales figures.
Finance Manager Sub-Prime
Crossline Motors
03.2011 - 09.2014
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing the benefits of specific financing plans based on their unique needs.
- Developed relationships with banks and financial institutions to secure competitive loan rates for clients, enhancing customer satisfaction and loyalty.
Education
High School Diploma -
St Thomas Aquinas
Spruce Grove, ABSkills
- Customer satisfaction
- Customer relationship development
- Skilled in learning new DMS programs
- Know your customer
- Fraud prevention
- Relationship building and management
- Customer service
- Attention to detail
- Relationship building
- Funding deals quickly
Languages
English
Native or Bilingual
Certification
Amvic certified
Timeline
Finance Manager
Waterloo Ford Lincoln
03.2022 - Current
Finance Manager
Boundary Ford
05.2020 - 02.2022
Finance Manager
Silverwood Toyota
01.2018 - 05.2022
Finance Manager
Cam Clark Ford
10.2014 - 10.2017
Finance Manager Sub-Prime
Crossline Motors
03.2011 - 09.2014
High School Diploma -
St Thomas Aquinas