Terence L. BALLEINE
569 South Side Harbour Rd. South Side Harbour,NS
Summary
Seasoned manager and leader with extensive experience in coordinating multi-agency teams for the Serious Incident Response Team (SiRT) and the Royal Canadian Mounted Police. Excelled in high-level investigations, fostering inter-agency cooperation, and driving community engagement initiatives. Skilled in First-Aid and CPR instruction, demonstrating exceptional problem-solving and empathetic communication abilities. Proven track record of enhancing team performance and meeting deadlines and goals. Offering strong interpersonal skills and dedication to maintaining public safety, with readiness to learn and grow in law enforcement environment. Brings a solid understanding of community relations and critical thinking, along with ability to handle high-pressure situations. Ready to use and develop conflict resolution and effective communication skills.
Overview
43
43
years of professional experience
Work History
Team Commander
Serious Incident Response Team (SiRT)
03.2012 - 04.2022
- To investigate and coordinate independent investigations of serious incidents involving police. These investigations include death, serious injury, sexual assault or other matters that are determined to be in public interest that may have resulted from the actions of a police officer(s).
- An ability to lead a multi-agency team (municipal, provincial and or federal agencies) in conducting investigations.
- Determine the resources and methodology required to carry out an efficient investigation, including the need to evaluate the demand for specialized assistance and support (forensic identification services, surveillance, polygraph testing, forensic interviewing, traffic accident annalists, crime scene reconstruction, blood splatter analysts etc.
- Draft search warrants and gather evidence within the prescribed rules of evidence and the law.
- Assigning tasks, over come investigative barriers, adapt and respond to new and quickly changing situations.
- Prepare comprehensive reports of investigations and makes recommendations to the Director of SiRT regarding action taken relative to the investigation.
- Appear as a witness and give evidence during criminal trials, fatality inquiries or other forms of hearings.
NCO I/C Return to Work Facilitator (S/Sgt.)
Royal Canadian Mounted Police
09.2010 - 03.2012
- Ability to work with police officers who are sick, injured, or who are permanently disabled to find continued meaning full work within the organization.
- Provide the officer with options of continuing to work within their restricted duties or to guide them through retirement with the medical discharge process.
- Build rapport with clients, stake holders, diverse groups of stakeholders by demonstrating empathy, compassion, active listening skills, and cultural sensitivity during the facilitation process.
- Foster an positive working environment by addressing the needs of the management staff, the health services officer and affected police officer.
- Actively seek a resolution through participant engagement by incorporating interactive activities and discussions to the satisfaction of both the affected party and the organization.
I/C Corporate Planning & Client Services (S/Sgt)
Royal Canadian Mounted Police
09.2008 - 09.2010
- Officer responsible for all policing contracts between the RCMP and the Province of New Brunswick.
- Addressing and developing all Federal, Provincial and Municipal concerns regarding policing contracts.
- Developed a reputation as a trusted point of contact for both internal team members and external stakeholders.
- Coordinated business planning events to ensure that the needs of corporate clients were met. Targets were identified and plans were implemented to meet the needs.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information in a timely manner.
- Collaborate with all other internal units to develop ways to increase corporate client satisfaction and address business goals.
- Managed multiple projects simultaneously while maintaining focus on deadlines and quality assurance.
- Educate customers about billing, payment processing in support of government policies and procedures. Successfully resolving billing disputes by analyzing account information, history and collaborating with finance department staff.
- Promoted client satisfaction by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Encouraged staff members to enhance customer service by identifying critical issues immediately and elevate them to appropriate personnel when necessary.
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
Career Development & Staffing Officer (Sgt.)
Royal Canadian Mounted Police
06.2004 - 09.2008
- Staffing officer for the RCMP in New Brunswick.
- Provided guidance to police officers through education, training and personal development in order to advance in their careers.
- Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
- Maintained strict attention to staffing levels and fill vacancies to minimize the risk for the organization.
- Orchestrate physical transfers and promotional opportunitiy boards for officers in accordance with force policy.
Instructor / Police Driving Unit (Cpl)
RCMP Training Academy - Depot Div
09.2002 - 09.2004
- Following an intense month long orientation and facilitator training program. I delivered the course training program to several troops of cadets at the academy.
- I established clear expectations of the course standards and tracked cadets progress, frequently checking in with struggling students and identifying root causes of problems.
- I provided learning assistance to enhance cadets performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Orchestrated practical scenarios and hands-on learning experiences, linking classroom theory to practical applications. Applied various teaching aids to minimize learning gaps and instruct and instill confidence in the cadets.
- Delivered comprehensive lesson plans to facilitate understanding of the course training standards.
- Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
- Tested and evaluated students during practical driving exercises.
Investigator Customs & Excise Unit (Cst)
RCMP Truro Sub-Division
06.1996 - 09.2002
- Collaborated with Federal, Provincial and Municipal law enforcement agencies on on cross-jurisdictional investigations. Fostering effective collaboration and achieving shared goals.
- Collected vital information thorough contacts with informants, intelligence gathering, wire taps, under cover operations, telephone records, physical surveillance and analyzing financial records and other documents related to the investigations.
- Gathered facts from interviews of witnesses and complainants. As well as Interviewing and interrogating suspects utilizing effective interviewing techniques.
- Collected and preserved physical evidence, photographs and laboratory results.
- Developed comprehensive reports that accurately detailed investigation findings to support legal proceedings.
- Led several task force projects that targeted organized crime, disrupting significant criminal networks.
- Presented evidence and testified in court during criminal proceedings and trials to support case evidence and present law enforcement expertise.
- Offered training seminars on investigative techniques, elevating the skill level within the unit and fostering collaboration among team members.
- Pursued continuous professional development to stay abreast of latest investigative techniques and technologies. Identifying trends in criminal activities, allowing for proactive measures to be taken against future threats.
Peacekeeper (UNMIH)
United Nations Peacekeeping Operations
03.1995 - 06.1996
- I participated in 2 International peacekeeping missions back to back in Haiti, promoting global security and stability within the country. I was part of the first contingent of peace keepers to arrive in Haiti. Our mandate was to develop and train Haiti's first National Police Force and provide election security for the country's first democratic elections.
- Contributed to improved public perception of peacekeepers through consistent professionalism and adherence to ethical standards.
- Provide training to cadet officers to conduct thorough investigations into reported incidents while maintaining confidentiality and adhering to established laws existing at the time.
- Facilitated inter-agency cooperation by regularly liaising with other military and special forces unit personnel.
- Responded to incidents swiftly, diffusing tense situations and ensuring the well-being of those involved and consistent with the mandate of the mission.
- Established positive relationships with local populations through cultural awareness and active engagement in community training programs and assist in the plans for community response to natural disasters and first aid training.
- Intervened in crisis situations to support citizens and reduce escalation or recurrence situations.
- Coordinated and managed volunteer activities for community service projects. Facilitated community outreach to expand participation and support local initiatives.
- Maintained a high level of physical fitness through regular exercise routines to ensure optimal job performance under challenging conditions.
General Duty Investigator
Royal Canadian Mounted Police
07.1979 - 03.1995
- Following my graduation from the RCMP Academy in Regina. I was transferred to Nova Scotia where I worked as a general duty officer across the Province.
- I performed all of the duties and responsibilities of a regular police officer. Including but not limited to enforcement of all of the Municipal, Provincial and Federal laws and statutes.
- Collaboration with partner law enforcement agencies to share intelligence and promote inter-agency cooperation.
- Managed sensitive investigations, ensuring objectivity and impartiality throughout the process.
- Supported victim recovery efforts with empathetic communication and timely updates on investigation progress.
- Utilized forensics expertise to analyze crime scene evidence and establish links between suspects and criminal activities.
- Gathered facts and information from interviews with complainants, witnesses and suspects.
- Secured search warrants to investigate scenes of crimes and collect evidence.
- Testified in all levels of court during criminal proceedings and trials.
- Strengthened my investigator skill sets through continuous professional development and training opportunities.
Education
Diploma - Human Resource Management
University of New Brunswick
Fredericton, NB06-2006
Diploma - Adult Education
St. Francis Xavier University
Antigonish, NS.03-2004
No Degree - Courses Related To Sociology - Psychology
St. Francis Xavier University
Antigonish, NS.01-1982
RCMP Training Academy
Regina, SK07-1979
High School Diploma -
Queen Elizabeth High School
Sept-Iles, QC06-1977
Skills
First-Aid Training / Instructor - St John Ambulance
First-Aid Train the Trainer / Instructor - St John Ambulance
CPR Training / Instructor - Nova Scotia Heart & Stroke Foundation
Motorcycle Driver Training / Instructor - Canada Safety Council
Certified Scuba Open Water Diver - PADI
Pleasure Water Craft Operator - Government of Canada
Languages
French
Native or Bilingual
Timeline
Team Commander
Serious Incident Response Team (SiRT)
03.2012 - 04.2022
NCO I/C Return to Work Facilitator (S/Sgt.)
Royal Canadian Mounted Police
09.2010 - 03.2012
I/C Corporate Planning & Client Services (S/Sgt)
Royal Canadian Mounted Police
09.2008 - 09.2010
Career Development & Staffing Officer (Sgt.)
Royal Canadian Mounted Police
06.2004 - 09.2008
Instructor / Police Driving Unit (Cpl)
RCMP Training Academy - Depot Div
09.2002 - 09.2004
Investigator Customs & Excise Unit (Cst)
RCMP Truro Sub-Division
06.1996 - 09.2002
Peacekeeper (UNMIH)
United Nations Peacekeeping Operations
03.1995 - 06.1996
General Duty Investigator
Royal Canadian Mounted Police
07.1979 - 03.1995
Diploma - Human Resource Management
University of New Brunswick
Diploma - Adult Education
St. Francis Xavier University
No Degree - Courses Related To Sociology - Psychology
St. Francis Xavier University
RCMP Training Academy
High School Diploma -
Queen Elizabeth High School
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