Terence Young
Torbay,Canada
Summary
A highly analytical problem solver with a practical approach and a commitment to completing projects. Attention to detail is a strong suit, ensuring nothing goes unnoticed. Continuously driven to learn and conquer challenges, constantly expanding skills. Approach every role with genuine interest and enthusiasm. Strengths include flexibility and expertise in finding cost-effective solutions through six sigma training. Consistently deliver effective results by working smarter in the job.
Overview
10
10
years of professional experience
Work History
Deckhand/Factory Worker
Ocean Choice International
03.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
Gladney's Bus Ltd - Operations Manager April 2022-
Gladney's Bus Ltd -
04.2022 - 12.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Increased profit by streamlining operations.
Shift Supervisor
Masterlink
08.2018 - 09.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Operation Manager
Clipper Logistics PLC
11.2016 - 08.2018
- Introduced innovative technologies to modernize operations, resulting in enhanced productivity and streamlined processes.
- Implemented data-driven decision-making techniques, improving overall operational effectiveness and profitability.
- Leveraged industry best practices to optimize workflow efficiencies and drive improvements in service delivery timescales.
- Established clear performance metrics and targets, driving continuous improvement in operational effectiveness.
- Streamlined operations by implementing efficient processes and workflows, leading to increased productivity.
- Played an instrumental role in talent recruitment, development, retention strategies which resulted in building high-performing teams across the organization.
- Successfully managed crisis situations maintaining focus on priorities while providing guidance for rapid resolution.
- Provided strategic oversight on major projects ensuring timely completion within budget constraints.
Operations Manager
TOWNAPPS LIMITED
05.2015 - 08.2016
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
Master of Business Studies -
Athlone Institute of Technology
08.2015
Bachelor of Arts Accounting (Hons) -
Athlone Institute of Technology
05.2014
Accounting Technicians Ireland -
Athlone Institute of Technology
08.2012
Skills
- Strategic Evaluation
- Health Safety Management
- Client Relationship Management
- Collaborative Leadership
- Supplier Relationship Building
- Skill Development
- Financial Resource Management
- Logistics Coordination
- Talent Acquisition Strategies
- Supply Chain Coordination
- Project Oversight
- Quality Assurance
- Operations Management
- Customer Management
- Contract Negotiation
- Certified Six Sigma Green Belt
- Prince2
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Saved the company by aggressively negotiating with suppliers.
- Supervised team of 75 staff members.
- Documented and resolved issues which led to positive results.
Languages
English
Full Professional
Timeline
Deckhand/Factory Worker
Ocean Choice International
03.2024 - Current
Gladney's Bus Ltd - Operations Manager April 2022-
Gladney's Bus Ltd -
04.2022 - 12.2023
Shift Supervisor
Masterlink
08.2018 - 09.2021
Operation Manager
Clipper Logistics PLC
11.2016 - 08.2018
Operations Manager
TOWNAPPS LIMITED
05.2015 - 08.2016
Bachelor of Arts Accounting (Hons) -
Athlone Institute of Technology
Accounting Technicians Ireland -
Athlone Institute of Technology
Master of Business Studies -
Athlone Institute of Technology
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