Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Terence Case

Red Deer

Summary

Over 5 years of Airport and Aviation experience in various roles. Always focusing and ensuring company mission statements, goals and targets are met while ensuring that safety is a top priority. A hardworking and friendly individual who works well with others in a team spirited environment but also maintains a professional ability to make clear, concise and fast-paced decisions under pressure while being adaptive to fast and high-risk environmental conditions.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Track Maintenance

Toronto Transit Commission
04.2019 - Current
  • Adhered to strict industry regulations and company guidelines while performing all job duties related to track maintenance and repair.
  • Demonstrated adaptability by quickly adjusting to changing project requirements or unforeseen challenges during track maintenance operations.
  • Operated heavy machinery for various track maintenance tasks, ensuring proper handling and adherence to safety regulations.
  • Developed key metrics to track maintenance department performance leading to better decision-making based on data-driven insights.

Supervisor

GTA Dnata
04.2016 - 04.2019
  • Operated ramp-servicing vehicles to ensure efficient aircraft marshaling and towing.
  • Conducted Foreign Object Debris walks to maintain safe operations around aircraft.
  • Prepared Passenger Boarding Bridges, guaranteeing safety and cleanliness before use by passengers.
  • Staged gate areas for optimal performance of narrow and wide body arrivals and departures.

Duty Manager / Account Manager

Swissport Handling Inc.
06.2015 - 04.2018
  • Monitored and ensure a safe work environment and that all agents comply with company rules and regulations regarding all SOP’s
  • Maintained a professional working relationship with passengers and employees while providing prompt responses to service request times and deadlines
  • Monitored all employees performances and assist in any required training of new and existing personnel
  • Conducted daily inspections using company maintenance programs to ensure the safe operation of all ancillary vehicles

Lead Fueler

ASIG Fueling
02.2013 - 08.2015
  • Performed vehicle checks of all ASIG fueling equipment at the beginning of shifts in order to expedite fueling response time
  • Conducted audits of fueling personnel during the performance of their tasks
  • Demonstrated as required to new employees, the proper method of operating aircraft fueling equipment, and other service equipment as required to support fueling operations
  • Monitored departure deadlines and maintained an excellent record of all required time frames

Roofer

Designed Roofing
03.2011 - 01.2013
  • Inspected problem roofs to determine the best repair procedures
  • Installed partially overlapping layers of material over roof insulation surfaces, using chalk lines, gauges on shingling hatchets, or lines on shingles
  • Applied reflective roof coatings, such as special paints or single-ply roofing sheets, to existing roofs to reduce solar heat absorption
  • Installed attic ventilation systems, such as turbine vents, gable or ridge vents, or conventional or solar-powered exhaust fans

Sub-Contractor/Supervisor

SKN Construction
08.2009 - 05.2011
  • Negotiated contracts with vendors, contractors and sub-contractors
  • Maintained a standard regarding building codes, safety guidelines and regulations addressing construction projects
  • Directed crews, equipment and subcontractors as required ensuring the project is completed on schedule and on budget
  • Worked with project managers, engineers and clients to achieve the project scope

Heavy equipment operator

House of Metals
10.2003 - 07.2009
  • Checked machinery before driving to ensure that mechanical, safety, and emergency equipment is in good working order
  • Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
  • Trained on the operation, mechanics, inspection and regular maintenance of equipment
  • Maneuvered heavy equipment into loading or unloading positions, followed signals from loading crew as needed

Education

OSSD - undefined

Bramalea Secondary School
06.2008

Skills

  • Airport and aviation expertise
  • Heavy equipment operation
  • Safety awareness
  • Customer service excellence
  • Adaptability to environments
  • Energy and enthusiasm
  • Call center operations
  • Team building and leadership
  • Advanced computer proficiency
  • Conflict resolution strategies
  • Goal orientation

Certification

  • Current GTAA Restricted Area Identification Card (RAIC)
  • Valid Transport Security Clearance
  • Current GTAA Airport Vehicle Operator Permit (AVOP) - DA
  • Experienced Airport Heavy Equipment Operator
  • Ontario Provincial Class G Drivers License
  • Skilled in multi-tasking and prioritization
  • Knowledge of spills containment procedures
  • Understanding of Aircraft operations, flight surfaces, and basic principles of flight
  • Situational awareness of practices for operating in a safe environment

Languages

English (Native or bilingual proficiency)
English
Full Professional

Timeline

Track Maintenance

Toronto Transit Commission
04.2019 - Current

Supervisor

GTA Dnata
04.2016 - 04.2019

Duty Manager / Account Manager

Swissport Handling Inc.
06.2015 - 04.2018

Lead Fueler

ASIG Fueling
02.2013 - 08.2015

Roofer

Designed Roofing
03.2011 - 01.2013

Sub-Contractor/Supervisor

SKN Construction
08.2009 - 05.2011

Heavy equipment operator

House of Metals
10.2003 - 07.2009

OSSD - undefined

Bramalea Secondary School

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Terence Case