Terence Attah
Toronto,ON
Summary
Terence is a highly-qualified professional, successful at taking on routine and complex business challenges with creative approach in an office administrative settings. He is recognized as a driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity. He is also an ambitious, career-focused job seeker, anxious to obtain an entry-level Operation coordinator position to help launch his career while achieving company goals.
He is proficient with the use of various software programs such as: Microsoft Office 365, Google workspace, Trello and has a working knowledge of SAP, and is adept at grasping new concept and programs.
Overview
8
8
years of professional experience
Work History
Volunteer - Head of the Department(Transportation)
Jesus House Scarborough (RCCG)
Scarborough , ON
2019.01 - 2023.12
- Initiated and sustained relationships with transportation volunteers and organizational stakeholders through strong interpersonal communication.
- Successfully compiled and recorded weekly data for over 30 community members by using Microsoft Office 365 applications to update records and files with new information.
- Corresponded with stakeholders and community members to inform on updated weekly transportation logistics through effective presentation skills.
- Dispatched community members request to the relevant transportation volunteers that were received through different modes of communication such as e-mails and phone calls as part of administrative tasks.
- Displayed excellent communication skills in resolving community members and volunteer complaints.
- Conducted weekly schedules for assigned transportation volunteers, and organized quarterly meetings; and mobilized transportation volunteers for organization conferences.
Operations Specialist
Novathall Homes
North York , ON
2022.05 - 2022.12
- Analyzed operational and performance issues and provided technical remedies to senior managers to ensure accuracy and compliance.
- Facilitated all incoming purchase order requests by tracking and scheduling construction needs through efficient data management and with follow up tactics with all vendors general enquiries in a timely manner.
- Successfully computed and communicated service quotes to fulfill vendors purchase orders by working independently and received senior managers endorsement on every quote.
- Collaborated with Senior Executive officials with structuring projects, and organizing weekly calender schedules to follow up with internal and external stakeholders and ensure service agreements were fully completed.
Logistics Assistant
Konica Minolta
Concord , ON
2021.07 - 2022.04
- Cataloged inventory stock by analyzing data of products that were low in quantity and ensured accurate record keeping.
- Assisted vendors and internal stakeholders in site logistics, and adequately follow up with inquiries through effective management skills.
- Conducted and processed orders by using the SAP program for effective scheduling and maintenance of a smooth work process.
- Successfully achieved above 100% of required monthly personal allocated KPI metrics; and collaborated efficiently with the team to meet the quarterly product sales target.
- Coordinated and follow up on all daily customer order purchases ensuring timely communication with all stakeholders such as delivery dispatchers and customers.
Warehouse Associate
Ecom Foods Industries Cooperation
Markham , ON
2019.10 - 2021.06
- Loaded and unloaded trucks with Products, Orders, and mail safely and efficiently.
- Assisted truck drivers with special needs including wheelchairs, strollers, and other mobility aids.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Checked truck manifests to ensure accuracy of product loaded onto trucks.
- Organized skids for loading onto trucks accurately according to warehouse specifications.
- Communicated effectively with team members, supervisors to ensure smooth operation of delivery.
- Inspected truck back prior to take-off for any hazards or debris that could cause damage during delivery.
Administrative Assistant
Princess Fishers Catering Services
, Kaduna State, Nigeria
2016.01 - 2018.07
- Effectively displayed great communication skills when liaising with customers as a first point of contact and directing them to the appropriate personnel for efficient problem solving.
- Successfully prepared customers documents and invoices based on order expenses on a weekly basis and followed up with great discretion resulting in positive customer service experience, feedbacks and satisfaction.
- Provided efficient administrative support to senior management through excellent calendar management, meeting support, minutes drafting correspondence and travel management.
- Worked successfully with diverse group of coworkers and oversaw project related issues in a proactive manner, in correspondence to address issues related to companies products and services for event planning.
- Effectively directed and oversaw the day-to-day financial operations of the business such as budgeting, filing, invoicing and submitting expense reports to senior management.
Education
Post-Graduate Certificate - Business Administration
Seneca College of Applied Arts And Technology
North York, ON12.2020
Bachelor of Science - Geography (Meteorology)
Federal University of Technology Minna
Minna, Niger State, Nigeria12.2014
Skills
- Multitasking and Time Management
- Meticulous Attention to Detail
- Microsoft Office Suite
- CRM and Office Management Software
- Meeting Planning
- Technologically Savvy
- Verbal and Written Communication
- Business Leadership
- Problem Anticipation and Resolution
- Administrative Management
- Customer Service Management
- Financial Statement Review
- Quality Assurance
- Project Scheduling
Affiliations
GECHAAN Certificate of Recognition - Health and Safety Sensitization
March 24th, 2016
Health and Pet Club Certificate of Recognition - General Secretary
2015/2016
Timeline
Operations Specialist
Novathall Homes
2022.05 - 2022.12
Logistics Assistant
Konica Minolta
2021.07 - 2022.04
Warehouse Associate
Ecom Foods Industries Cooperation
2019.10 - 2021.06
Volunteer - Head of the Department(Transportation)
Jesus House Scarborough (RCCG)
2019.01 - 2023.12
Administrative Assistant
Princess Fishers Catering Services
2016.01 - 2018.07
Post-Graduate Certificate - Business Administration
Seneca College of Applied Arts And Technology
Bachelor of Science - Geography (Meteorology)
Federal University of Technology Minna
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