Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

TEREESH THOMAS MSW RSW

Toronto,ON
TEREESH THOMAS MSW RSW

Summary

Dedicated Social Worker offering 10 years of counseling and crisis intervention expertise. Offering comprehensive background in social services as well as strong interpersonal, organizational and computer skills. Builds client rapport and assesses needs to provide appropriate resources.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Experienced with developing personalized care plans that support youth well-being. Utilizes crisis intervention techniques and therapeutic approaches to address emotional and behavioral issues. Strong understanding of building rapport and trust with clients to facilitate positive outcomes.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

2026
years of professional experience
1
Certification

Work History

Mission Health and Long Term Care

Director of Operations
01.2024 - Current

Job overview

  • Improved client well-being by conducting comprehensive assessments, developing tailored treatment plans, and providing ongoing support.
  • Mentored new social workers, providing guidance on ethical decision-making processes, best practice standards, and navigating complex clinical situations.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Presented clinical documentation and observations to interdisciplinary team.
  • Recommended long-term residential treatment, short-term residential treatment and individualized and group drug counseling for clients with substance abuse issues.
  • Coordinated individualized discharge plans to manage safe transition back into community and home environments.
  • Documented case notes daily and coordinated follow-up for seamless case management.
  • Reduced hospital readmissions by implementing effective discharge planning and connecting clients to appropriate community resources.

Karis Disability Service,Durham Children Respite

Direct Support Professional
01.2024 - Current

Job overview

  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Organized and participated in recreational activities, contributing to vibrant community life for residents.
  • Established strong relationships with local community resources to connect clients with additional supports as needed.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Mission Kare Life Adult Skill Centre

Clinical Operational Manager
01 2023 - 12.2025

Job overview

  • Successfully Managed skill development programs that enhanced individuals’ Independence
  • Social engagement and Employability
  • Developed partnerships with community organizations to provide additional support servicesand opportunities and introduced innovative training methods and adaptive tools to maximizeclient participation and outcomes.
  • Advocated on behalf of clients by liaising with external agencies and stakeholders to enhanceclients' independence and support their integration into the community


Community Living Toronto

Case Manager
02.2023 - 04.2025

Job overview

  • Plan and support the development strategies with other stakeholders to ensure comprehensive care of all individuals according to ministry standards
  • Providing Case management to individuals on caseload
  • Identifies opportunities to improve service delivery to enhance the quality of life of all individuals under care
  • Maintain consistent and appropriate documentation (i.e., finances, logs, ISPs, PDP) for individuals supported
  • Locating housing and employment opportunities for the individuals
  • Provide direction and next steps to staff to ensure the advancement of service delivery
  • Participate in case conference meetings to assess ongoing client needs, provide care coordination, and revise care plans as necessary
  • Conduct assessments to determine the needs of individuals who are homeless and experiencing psycho/social/physical, educational, emotional and/or environmental problems to develop and implement appropriate case plans to achieve goals
  • Facilitate empowerment andpersonal growth by ensuring client involvement incase planning and decision-making processes


Mission Kare Life

Regional Manager
02.2023 - 02.2024

Job overview

  • Mentored and coached staff to improve performance and interactions with residents.
  • Ensured safety and well-being of residents, conducting regular home inspections and coordinating necessary maintenance.
  • other stakeholders by listening, being respectful and promoting positive demeanor.
  • Reduced staff turnover by providing comprehensive training programs and fostering a supportive work environment.
  • Provided ongoing support to families of residents through regular updates on progress made toward individual goals set forth in their care plans.
  • Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
  • Enhanced residents'' quality of life by developing and implementing individualized care plans.
  • Facilitated strong relationships with local organizations, benefiting residents through partnerships and support services.
  • Initiated volunteer program that enriched lives of residents by providing additional social and recreational opportunities.
  • Analyzed resident feedback to identify areas for improvement and promptly implemented changes.
  • Developed and maintained budgets within organizational guidelines, ensuring efficient use of resources.
  • Facilitated conflict resolution among residents, resulting in improved communication skills and interpersonal relationships within the group home setting.
  • Advocated for residents' rights and needs, ensuring their voices were heard and acted upon.

Youthdale Treatment centre

Child and Youth Counsellor

Job overview

  • Assessed client mental health needs through a developmental and trauma informed lens and formulates methods of intervention in collaboration with the team
  • Implemented specific treatment interventions as indicatedin the client’s individual treatment program including individual counseling and group therapy
  • Recognized the stages of behavioral escalation and responding in a clinically appropriate manner to deescalate the behavior
  • Maintained clinical records and documents in accordance with Youthdale and program policies.

Education

Kannur University

Master of Social Work

University Overview

Assessed by the Canadian Associationof Social Workers (CASW) as equivalent to a Canadian MSW

Mahatma Gandhi University, The World Education Services, College of Social Workers And Social

Bachelor’s from Philosophy

University Overview

  • OCSWSSW)


Skills

  • Client needs assessment
  • Trauma informed care framework
  • File management
  • Written communication
  • Adaptability
  • Continuous improvement
  • Time management abilities
  • Interpersonal communication
  • Family services
  • Goal setting
  • Analytical thinking
  • Mental health counseling
  • Client advocacy
  • Task prioritization
  • Community resources
  • Client documentation
  • Clinical documentation
  • Decision-making
  • Problem-solving abilities
  • Teamwork and collaboration
  • Youth crisis tactics
  • Stress management techniques
  • Safe environment planning
  • Paperwork and reporting
  • Regulatory compliance
  • Youth behavior management
  • Positive reinforcement

Certification

  • UMAB Certification
  • SMG Certification
  • Non Violent Crisis Intervention Training(CPI)
  • Standard First Aid and CPR/AED
  • Suicide prevention certificate
  • AODA(Accessibility for Ontarians with Disabilities Act)
  • Quality Assurance Measures (Behaviourprise Consulting inc,2025)
  • Workplace Violence and Harassment Training
  • Ontario Human Rights 101 Certificate
  • Toronto Shelter Standard Certificate
  • Behavioral Crisis Management(BCM)
  • WHMIS 2015 Certificate
  • Conflict Resolution Training
  • Cultural Competency Training
  • Child Protection and Safety Training
  • Self-care and Stress Management Training
  • MS Office Application;Word,Excel,Powerpoint

Timeline

Director of Operations
Mission Health and Long Term Care
01.2024 - Current
Direct Support Professional
Karis Disability Service,Durham Children Respite
01.2024 - Current
Case Manager
Community Living Toronto
02.2023 - 04.2025
Regional Manager
Mission Kare Life
02.2023 - 02.2024
Kannur University
Master of Social Work
Mahatma Gandhi University, The World Education Services, College of Social Workers And Social
Bachelor’s from Philosophy
Clinical Operational Manager
Mission Kare Life Adult Skill Centre
01 2023 - 12.2025
Child and Youth Counsellor
Youthdale Treatment centre
TEREESH THOMAS MSW RSW