Tereasa Dixon
Summary
Dynamic team leader with a proven track record at Community Living Durham North, excelling in team motivation and conflict resolution. Skilled in problem-solving and fostering collaboration, I empowered team members to achieve goals while maintaining a diverse and inclusive culture. Committed to enhancing client well-being through attentive support and effective communication.
Professional leader prepared for this role. Proven ability to guide teams towards achieving objectives and enhancing productivity. Reliable and adaptable, fosters collaborative environment. Known for strategic planning and conflict resolution.
Overview
15
15
years of professional experience
Work History
Team Leader
Community Living Durham North
02.2021 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Support Worker
Community Living Durham North
09.2010 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
Relief Worker
A Place Called Home Non-Profit Organization
08.2010 - 03.2021
- Conducting intakes and assessments for new or potential residents
- Assist with ongoing support, guidance and follow up with resident/client programs
- Assist with dealing with conflict resolution, problem soling and goal setting as one on one
Education
Community Social Service Worker
Trillium College
Oshawa, ON06-2010
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team Player
- Adaptability
- Versatility
- Time Management
Languages
English
Native or Bilingual
Timeline
Team Leader
Community Living Durham North
02.2021 - Current
Support Worker
Community Living Durham North
09.2010 - Current
Relief Worker
A Place Called Home Non-Profit Organization
08.2010 - 03.2021
Community Social Service Worker
Trillium College
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