Teralyn Tully
Calgary,AB
Summary
Presently I work with Miskanawah providing Housing Support for the Indigenous youth housing program (Strengthening Home Fires) focusing on harm reduction, housing first. Supporting youth culturally and with traditional medicines, finding the value in traditions and ceremony. Professionally I am highly organized with a clear understanding of the program and is committed to the staff and it's clients. Supporting co-workers for a successful and positive workplace while obtaining feedback.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Visitation Support
Miskanawah
01.2022 - 01.2023
- Culturally engaging with clients and helping reunite families, while providing parenting goals and education.
- Providing care and resources, personally suited for each individual.
- Managing supervised visits with families and providing care, at home, and in the community.
- Quality case reviews, CIR reports while providing feedback to Family Wellness Partners and Case managers.
- Ensuring all reports are done within allotted time and properly edited for concise and clear assessments for ease of Case managers and Team leads.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Devised and implemented community-based programs to promote mental health awareness.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Assisted clients in identifying community resources and connecting with appropriate services.
Housing Support Worker (Youth)
Miskanawah
01.2023 - Current
- Client intakes received from Calgary Homeless Foundation.
- Assisting youth finding housing, education, employment, cultural programs.
- Collaboration with case managers from other agencies creating a wrap around service's for youth.
- Documented client progress and activities in accordance with agency policies and procedures.
- Monitored clients' progress to adjust treatment plans accordingly.
- Conducted home visits to assess clients' home environment and provide support.
- Filing, case notes, CIRs, privacy protocols and advocation and understanding of available resources.
- Knowledge of ServicePoint and HMIS.
- Developed and implemented individualized treatment plans for clients.
Assistant Program Manager
Calgary Drop-in Centre
07.2022 - Current
- Training practicum students, while organizing volunteer groups.
- Assisting up to 16 client appointments.
- Client Intake, filing procedures while following the highest of privacy protocols.
- Working closely with case workers from different agencies to provide all qualifying resources for clients and their families.
- Providing care and understanding to people’s experiencing addiction, homelessness, and families in vulnerable states.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Coached team members in techniques necessary to complete job tasks.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
Education
Diploma - Community Support Worker
Robertson College
Open Studies - undefined
Mount Royal University
Diploma - undefined
Chestermere High School
Skills
- De-Escalation Techniques
- Maintaining confidentiality
- Boundary Setting
- Cultural Sensitivity
- Interpersonal Skills
- Professionalism
- Team Collaboration
- Written Communication
- Case Documentation
- Problem-solving abilities
- Trauma Informed Care Framework
Certification
- Non-Violent Crisis Intervention
- CPR & First-Aid Certification Class (AED)
- FOIP Freedom of Information Act and Protection of Privacy Certification Completed
- Police Information Check Including Vulnerable Sector Completed
- Child Intervention Check Completed
- Brain Story Certification
- Nurturing Parenting Facilitator Certificate
- Early Child Educator (Level 1)
- Trauma Informed Care Certificate
- Early Educator Level 1
- Working Mind Training
Volunteer Experience
- Campus Ambassador for Robertson College, Supporting students’ mental health and understanding the available resources offered by Guard.Me and Keep.meSAFE. Duties include organizing and facilitating events online or on campus. Attending roundtable discussions, summits, and retreats throughout the year.
References
- Chris Kavanagh/Program Manager, ChristopherK@thedi.ca
Timeline
Housing Support Worker (Youth)
Miskanawah
01.2023 - Current
Assistant Program Manager
Calgary Drop-in Centre
07.2022 - Current
Visitation Support
Miskanawah
01.2022 - 01.2023
Diploma - Community Support Worker
Robertson College
Open Studies - undefined
Mount Royal University
Diploma - undefined
Chestermere High School
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