Teodora Ivezic
Cranbrook
Summary
A hard-working and motivated individual looking to expand their skillset and learn while giving back to the community. Great with time management, meeting deadlines, and maintaining a professional work ethic. Used to working in different environments and maintaining positive relationships with the members of my team, while also being able to work individually.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Heritage Inn Hotel & Convention Centre
01.2025 - 07.2025
- Adapted quickly to changing and fast-paced environment
- Supported team members during busy shifts
- Participated in training sessions to develop skills in food safety and service protocols.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Sales Associate
Superstore
12.2023 - 05.2024
- Handled customer inquiries and complaints, providing prompt resolutions.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
- Supported store operations through effective communication and teamwork with colleagues.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Winners
08.2022 - 06.2023
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Education
Bachelor of Criminal Justice -
Lethbridge Polytechnic
04-2027
Diploma - Criminal And Social Justice
College of The Rockies
04-2024
Skills
- Team collaboration
- Relationship management
- Multitasking and organization
- Calm demeanor
- Positive and professional
- Adaptable and flexible
- Excellent communication
- Time-management
Certification
TCPS2 Certificate
Timeline
Server
Heritage Inn Hotel & Convention Centre
01.2025 - 07.2025
Sales Associate
Superstore
12.2023 - 05.2024
Sales Associate
Winners
08.2022 - 06.2023
Bachelor of Criminal Justice -
Lethbridge Polytechnic
Diploma - Criminal And Social Justice
College of The Rockies
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