Tenzin Tsephel
Mississauga
Summary
Hardworking and passionate individual with strong organizational skills eager to secure a casual supervisory position in Food Services. Ready to help team achieve hospital goals.
Overview
9
9
years of professional experience
Work History
Diet clerk
Hennick Bridgepoint Hospital
05.2019 - Current
- Supervisor the dinner belt line and ensure all items on the patient meal ticket are on the tray by checking the trays
- Enter patient’s menu in CBORD, print tickets and take to the beltline for new admission, report the new admission to the appropriate dietitian and complete the screening form for assign diet technician
- Answer and reply to diet office phone and email and respond to request in a timely manner
- Print and check meal tickets for all the patients, highlight tray ticket messages for the food services workers, tear and sort tickets by units
- Prepare tube feeds, packed meals and snacks requested by dietitians for the new admission and pass the message to the diet technician
- Assisted in training new Diet Clerks, sharing best practices and mentoring them towards success in their roles effectively.
Diet Technician
Unity Health Toronto
07.2018 - Current
- Assisted in menu planning, incorporating dietary restrictions and allergens to accommodate diverse patient needs.
- Streamlined communication between dietary department and nursing staff regarding patient''s specific dietary needs or concerns.
- Acted as a liaison between patients, families, and healthcare providers to address any concerns or questions regarding nutrition care plans.
- Monitored quality assurance practices within the dietary department ensuring accuracy in documentation processes.
- Assisted in the training and mentoring of new diet technicians on best practices and procedures within the department.
- Ensured timely and accurate tray line assembly for optimal meal delivery to patients.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved patient complaints with empathy.
Menu Clerk and Central Tray Service Coordinator
Unity Health Toronto
07.2018 - Current
- Company Overview: (Providence Healthcare, St
- Joseph’s Health Centre and St
- Michael Hospital)
- Produce meal tickets for all patients with their proper diet
- Take messages from Dietitians, Physicians and Staffs regarding patients’ diet changes through phone, or email, accurately put the diets into the patients file and follow Meditech email alerts for the updates like discharges, and room transfers
- Print tallies for the next day for exaction number to avoid the wastage
- Talk to staffs, volunteers, patients and their families with courtesy manner
- Go to all the units and check their fridges’ temperature for food safety reason
- Updates and generates the tube feeding, and AM/PM/HS snacks labels to complete the task on time
- Cost supply items for Houses of providence (HOP) in CBORD daily, produce meals and snacks labels for HOP
- Prepare separate breakfast tickets for Adult Day Program (ADP) for the outpatient
- (Providence Healthcare, St
- Joseph’s Health Centre and St
- Michael Hospital)
Foodservice Assistant
Bridgepoint Active Health
09.2017 - 05.2019
- Experience working on a beltline and follow the proper food portioning
- Organized food trays onto food trucks according to floors and patients’ room numbers
- Experienced working in a dish room and worked as a team to finish the job quickly
- Participated in a staff meeting about gossiping in a workplace
- Trained 3 Foodservice worker students from Centennial College on their placement
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in a positive dining experience.
- Followed food safety practices and sanitation guidelines.
Kitchen Volunteer
Kensington Hospice
09.2016 - 10.2018
- Prepared meals from scratch by following standardized recipes
- Maintained a clean and sanitary food preparation and serving area
- Took a corrective action if foods are compromised in the temperature danger zone
- Served food in a friendly and efficient manners
- Co-operative and supportive with other healthcare staffs and volunteers
- Respectful of residents’ rights and compliance with confidentiality
- Follow up with the residents on meals and work on their feedbacks
Dietary Aide
Unity Health Toronto
06.2017 - 06.2018
- Company Overview: (Providence Healthcare, St
- Joseph’s Health Centre and St
- Michael Hospital)
- Ensured all meals are delivered to patients’ floor on time by the following safety standards
- Successfully communicate messages to Foodservice Supervisors to ensure the patients get their meals or snacks and helped patients with any food related questions with welcome attitude
- Properly cleaned and sanitized the Burlodge food trucks and followed excellent food safety technique when preparing foods and cleaning and sanitizing kitchen equipment such as a meat slicer
- Experienced working on a belt line on both cold and hot sides, a runner for missing items for the beltline, and checked for correct meals according to the meal tickets
- Ensured to read the extra notes about patients’ diet and preferences at the bottom of meal tickets to avoid giving the wrong food and avoid making mistakes
- Worked with diet clerks and make changes on patients’ tray for their modified diets, transfers and discharges and delivered the trays to patients in a reasonable time gap and proper food temperature
- (Providence Healthcare, St
- Joseph’s Health Centre and St
- Michael Hospital)
Practical Placement (Kitchen)
Bridgepoint Active Healthcare
03.2017 - 04.2017
- Supervised a beltline and checked patient trays and ensured meals are appropriate for their tickets
- Showed initiative by doing temperature, tube-feed, nourishment and safety audits
- A Practiced good judgment of food choices for meals on wheels’ clients according to their diets
- Experienced working in a beltline, dish room and deliver meals to patients, encouraged staffs to follow proper handwashing, food and work safety procedure
- Helped supervisors to pack food for Meals on Wheels, and organized them by routes
- Got hands-on experience in ordering foods through MEDITECH and GFS and calculated and budgeted the recipes cost by checking prices for each food from the website
- Examined diet office and did menu entry, menu marking, screen patients, print menu tickets using the CBORD system, prepare spare trays and early trays, and supervised a beltline
- Retrained the staffs on Proper Lifting Techniques
- Distributed menus to the patients one by one and explained how to mark the food that they prefer
- Shadowed a Registered Dietitian and assisted in conducting nutritional screenings and documenting in care plans
- Reviewed and updated job descriptions and ensured every staffs follow them by job shadowing them
Education
Food Handler Certificate -
Academy of Applied Pharmaceutical Sciences (AAPS) Inc.
CPR and AED Certificate -
International Sports Sciences Association (ISSA)
Mask Fitting -
Unity Health Toronto
Toronto, ON06.2021
No Degree -
Centennial College
Scarborough, ON04.2017
Occupational Health and Safety Act -
Centennial College
Scarborough, ON08.2016
WHMIS TRAINING -
Centennial College
Scarborough, ON12.2015
Skills
- Time management
- Multitasking Abilities
- Telephone and E-mail communication
- Organizational skills
Languages
Tibetan
Native or Bilingual
English
Professional Working
Hindi
Limited Working
Timeline
Diet clerk
Hennick Bridgepoint Hospital
05.2019 - Current
Diet Technician
Unity Health Toronto
07.2018 - Current
Menu Clerk and Central Tray Service Coordinator
Unity Health Toronto
07.2018 - Current
Foodservice Assistant
Bridgepoint Active Health
09.2017 - 05.2019
Dietary Aide
Unity Health Toronto
06.2017 - 06.2018
Practical Placement (Kitchen)
Bridgepoint Active Healthcare
03.2017 - 04.2017
Kitchen Volunteer
Kensington Hospice
09.2016 - 10.2018
CPR and AED Certificate -
International Sports Sciences Association (ISSA)
Mask Fitting -
Unity Health Toronto
Occupational Health and Safety Act -
Centennial College
WHMIS TRAINING -
Centennial College
Food Handler Certificate -
Academy of Applied Pharmaceutical Sciences (AAPS) Inc.
No Degree -
Centennial College
Similar Profiles
Selena DiPaoloSelena DiPaolo
Registered Practical Nurse at Hennick Bridgepoint HospitalRegistered Practical Nurse at Hennick Bridgepoint Hospital
STEPHANIE LAU-TUCKERSTEPHANIE LAU-TUCKER
Full Time Physiotherapist at HENNICK BRIDGEPOINT HOSPITALFull Time Physiotherapist at HENNICK BRIDGEPOINT HOSPITAL
Sukhwinder PalSukhwinder Pal
Security Officer at HENNICK BRIDGEPOINT HOSPITALSecurity Officer at HENNICK BRIDGEPOINT HOSPITAL