Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
LANGUAGES
Timeline
Generic

TENZIN PASANG

Richmond,CA

Summary

MANAGER Retail leader with 15 years of experience driving sales, elevating customer experience, and developing high-performing teams. Known for motivating diverse staff, improving store operations, and strengthening brand loyalty. Brings strong communication, calm leadership under pressure, and a passion for helping customers connect with the right products.

Experienced with surveillance techniques to monitor and prevent theft. Utilizes investigative skills to identify and resolve security breaches efficiently. Strong understanding of risk management and compliance, ensuring safe and secure environment for staff and customers.

Asset protection professional with keen eye for identifying and mitigating risks in retail settings. Adept at implementing effective security strategies and maintaining compliance with company policies. Valued team player known for adaptability and results-driven approach to problem-solving, focusing on surveillance and incident reporting.

Professional with strong background in asset protection. Skilled in risk assessment, surveillance, and loss prevention strategies. Known for effective team collaboration and adaptability to changing needs. Reliable in delivering results through keen attention to detail and excellent problem-solving abilities.

Knowledgeable loss Prevention with solid history in asset protection, demonstrating significant contributions to loss prevention initiatives and security protocols. Proven ability to mitigate risks and enhance safety measures in retail environments. Demonstrated proficiency in surveillance techniques and investigations, while consistently fostering secure and compliant workplace.

Skilled Asset Protection Associate familiar with patrolling premises, checking bags and acting as visible deterrent to criminal activity. Organized and well-trained with strong defensive skills and problem-solving abilities. Offering 5 years of experience in security.

Successful background includes recovering more than $20000 per year from shoplifters. Received awards and frequent commendations for quality of performance.

Dependable Loss Prevention with 5 years of experience. Extensively knowledgeable about loss Preventing and modern law enforcement processes. Dedicated to creating accountable community workspace to decrease shrink, increase profits and comprehensively streamline asset protection systems.

Adept at preventing employee and visitor criminal activity with observational and investigation abilities. Knowledgeable about how to deal with physical altercations in a safe way.

Detailed Loss Prevention professional offering proven history developing programs to mitigate corporate theft, loss and waste. Driven and dedicated with10 years of hiring and development expertise. Employed investigative and communication skills to acquire information and evidence. Developed key strategic alliances to support business objectives.

Dynamic, resourceful and driven Loss Prevention SPecialist with 5 years of High Protected Risk (HPR) Loss Control experience. Deep understanding of insurance contracts and loss prevention provisions. Coordinates and conducts loss control management evaluations, physical surveys and loss analysis to assist underwriters in risk evaluation. Technically competent and analytical with excellent interpersonal and communication skills. Uniquely qualified to understand client needs and deliver risk management solutions.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

15
15
years of professional experience

Work History

Asset Protection Associate

REI
Berkeley, CA
01.2024 - Current
  • Implemented loss prevention techniques to safeguard assets and reduce theft incidents.
  • Conducted regular audits of merchandise to ensure accurate inventory levels and compliance with company policies.
  • Collaborated with team members to develop effective security protocols and improve overall safety measures.
  • Trained new associates on asset protection procedures and best practices for maintaining store security.
  • Coordinated with local law enforcement on theft-related matters, enhancing community relations and support networks.
  • Developed incident reports detailing findings from security breaches, aiding in future risk assessments and strategies.
  • Patrolled store departments to check for suspicious activities.
  • Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
  • Controlled reduction of loss inventory by protecting company assets.
  • Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
  • Improved store safety for employees and customers through regular risk assessments and hazard identification.

Safety Manager

REI
Berkeley, CA
01.2023 - Current
  • Developed and implemented safety policies to enhance workplace compliance and reduce incidents.
  • Conducted comprehensive safety audits and inspections to identify hazards and ensure regulatory adherence.
  • Led training sessions on safety protocols, fostering a culture of awareness among employees.
  • Collaborated with cross-functional teams to integrate safety measures into operational workflows.
  • Analyzed accident reports to identify trends, recommending improvements for risk mitigation strategies.
  • Managed incident response processes, coordinating investigations and corrective actions effectively.
  • Conducted thorough accident investigations to identify root causes and prevent future occurrences.
  • Developed and implemented safety programs.
  • Reduced accident rates through proactive hazard identification, analysis, and mitigation strategies.
  • Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
  • Developed and executed training programs for employees, improving overall safety awareness and compliance.
  • Facilitated training for 7 employees.

Department manager

Recreational equipment
Berkeley, CA
02.2011 - 02.2026
  • Lead and motivate a team of up to 30 sales specialists to exceed sales goals across all departments
  • Collaborated within a large retail environment of 120+ employees across multiple managers, consistently working as one unified team to achieve store goals
  • Strengthen membership growth by coaching staff on effective engagement with non-members
  • Deliver inspiring customer experiences by promoting outdoor programs, classes, and community outreach
  • Train and onboard new hires, ensuring strong product knowledge and service standards
  • Maintain high visual standards through proactive merchandising and store presentation
  • Support operational excellence through stocking, inventory accuracy, and floor readiness
  • Lead a safety team members
  • REI
  • Date period
  • Location
  • Bimonthly we will have 7 group of people who will join with us and update on us about the store.

Education

GED -

Namgyal Higher Secondary
Nepal
01.1992

Skills

  • Detail-oriented
  • Team Training
  • Inventory control
  • Integrity and trustworthiness
  • Customer support
  • Loss prevention
  • Emergency response planning
  • Policy enforcement
  • Incident reporting
  • Process implementation
  • Loss prevention strategies
  • Surveillance techniques

Accomplishments

  • Exceeding Sales Targets Increased sales by 25% year over year.
  • Membership Growth Initiative Boosted membership sign-ups by 40% in 2021.
  • Improving Staff Retention Reduced employee turnover by 30% in 2022.

LANGUAGES

Hindi Advanced
Nepali Advanced
Tibetan Advanced

Timeline

Asset Protection Associate

REI
01.2024 - Current

Safety Manager

REI
01.2023 - Current

Department manager

Recreational equipment
02.2011 - 02.2026

GED -

Namgyal Higher Secondary
TENZIN PASANG