Tennille Baskey
London,Canada
Summary
Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Personal Support Worker – Ortho Trauma & OBCU Units
London Health Science Centre
01.2022 - Current
- Provide direct physical, emotional, and personal support to patients and family members.
- Maintained accurate records on One Chart of patients ADL’s, bathing, ambulating, personal grooming, toileting, and dressing.
- Provide vital assistance during medical procedures, ensuring smooth procedures and a positive outcome.
- Recognize and report abnormalities or changes in patients’ health status.
- Demonstrate the ability to work independently or as a team.
- Following daily routines and procedures.
- Trained new staff on best practices for patient support and safety protocols.
- Advocated for patients' rights, promoting dignity and respect within care environments.
Housekeeper
ST. Mary’s General Hospital
10.2020 - 05.2021
- Maintained cleanliness and sanitation standards in patient rooms, restrooms, and common areas.
- Operated cleaning equipment, including floor scrubbers and vacuums, ensuring optimal performance.
- Managed waste disposal processes adhering to hospital safety regulations and environmental policies.
- Trained new housekeeping staff on procedures, safety protocols, and equipment usage for consistency.
- Collaborated with nursing staff to prioritize cleaning tasks based on patient needs and room turnover rates.
- Collaborated with nursing staff to address unique cleaning needs for patients with special requirements or conditions.
Rehabilitation Therapist
DMA Rehabililty
11.2017 - 03.2021
- Provide personal support for individuals with acquired brain injuries.
- Worked within tight deadlines for multiple clients and prepared accurately a detailed month end report and distributed to the team with important information on clients’ improvements, setbacks, monthly finances, bank information, bills, medication and any other relevant information.
- Assist clients with mental and physical impairments to gain necessary skills for daily living and improve quality of life, such as menu planning, budgeting, personal hygiene, and problem-solving skills.
- Supporting individuals to regain daily skills within their homes: Such as dusting, laundry, dishes, vacuuming, making their bed, sweeping, cleaning bathrooms and floors.
- Attending clients’ medical and personal appointments in the community.
- Assisting clients with improving time management skills.
- Call clients to schedule weekly or monthly appointments and follow- up visits.
- Maintaining open written and verbal communication with Occupational Therapists, Social Workers, Case Managers, and lawyers.
- Completing and submitting treatment plans and weekly reports for each client.
- Log phone calls and e-mails.
Team Lead – Supervisor
Redi Enterprises
04.2013 - 08.2017
- Supervisor of the outreach program.
- Generate and distribute staff and client schedules.
- Supporting clients with problem solving skills, emotional support, personal care, speech, muscle development, and daily independence.
- Keeping open communication with guardians, trustees, and staff.
- Hiring and training new staff.
- Responding to client calls and inquiries and staff conflicts.
- Prepared and ran monthly staff and client meetings.
- Responded promptly to phone calls and emails from clients, staff, trustees, lawyers, guardians, and management.
- Educate staff on proper Policies and Procedures.
Home Child Care Provider Services
03.2003 - 05.2013
- Responsible for the development and daily safety of children in care.
- Set up daily activities and meal plans.
- Maintaining open communication with parents.
- Conducting interviews with new potential clients.
- Filing and record keeping of children in care, monthly budget, pay sheets, and children’s contracts.
- Problem solving to achieve child’s goals.
- Yearly CPR and First Aid Training.
Education
Microsoft Essentials Course -
Fanshawe College
London, ON08.2025
PSW Certificate - undefined
Conestoga College
Kitchener, ON10.2021
Teacher Aide Diploma - undefined
Confederation College
Thunder Bay, ON06.2002
Skills
- Patient room cleaning
- Restroom maintenance
- Sanitation protocols
- Chemical handling
- Healthcare regulations
- Laundry management
- Dusting and mopping
- Customer service
- Problem-solving
- Time management
- Conflict resolution
Certification
- CPI Training
- Reporting Child Abuse and Neglect Certificate
- Introduction to Disabilities
- Common Behavior Strategies
- Team Building Certificate
- De-Clutter Your Life and Business Certificate
- Better Business Building
Timeline
Personal Support Worker – Ortho Trauma & OBCU Units
London Health Science Centre
01.2022 - Current
Housekeeper
ST. Mary’s General Hospital
10.2020 - 05.2021
Rehabilitation Therapist
DMA Rehabililty
11.2017 - 03.2021
Team Lead – Supervisor
Redi Enterprises
04.2013 - 08.2017
Home Child Care Provider Services
03.2003 - 05.2013
PSW Certificate - undefined
Conestoga College
Teacher Aide Diploma - undefined
Confederation College
Microsoft Essentials Course -
Fanshawe College