Tenisha Ladouceur
Whitehorse,YT
Summary
Currently looking for work for when I am done school on March 1st. I am currently enrolled in Yukon University for Heavy Duty Technician certificate pre apprenticeship, I will be a 1st years apprentice after then. I would really love the opportunity to start somewhere I can work my way up and build my career.
Knowledgeable Tire Technician with good customer service skills and in-depth understanding of different vehicle systems. Experienced in completing services quickly and accurately to handle high daily workload. Offering over 5 years in field, slowly working my way into the shop whenever i possibly could.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Heavy Equipment position. Ready to help team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Service writer and tire technician
BC
- Responsible for finding all horses in the morning and bringing themback to camp Saddle horses forour clients
- Assist in cooking meals andcleaning
- Hauling water
- Cutting firewood
Tire and Lube Technician
Fountain Tire
- I worked in the shop as much as I could in 2 locations, Nanaimo and Calgary
- I was mainly a service advisor in Nanaimo but switched to Tire Technician in Calgary
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Kept shop areas neat, clean, and free of safety hazards.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Applied lubricants to moving parts of vehicle engines to prevent premature engine wear.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
Mill Worker
Louisiana-Pacific Corporation, LP Building Solutions
09.2021 - 04.2023
- I worked in many positions in the mill from running equipment to making plywood and LVL
- Worked longhours in +55c with PPE and over -30c.
Parts Advisor
Heninger Toyota
03.2019 - 07.2021
- Order and receive parts with invoices and Pos insuring proper stock and pricing
- Answer phone calls with whole sale customers and retail customers
- Handling customers face to face, ensuring every customer is satisfied when they leave
- Handling inventory
- Making sure everything is billed out on Work orders as per the appropriate jobs
- Giving quotes aftermarket and new
- Closing down the store, locking doors, giving the till sheets to HR
- B2B sales, emails and handling accounts
Service Advisor
Bow Mitsubishi
01.2018 - 01.2019
- Greet customers, deal with pos,end of day cash out, multiplecomputer systems
- I have my TIAcertificate to change over tires,love working in shops when thehelp is needed back thereduring rushes.
Service Advisor
Comox Valley Nissan
05.2017 - 08.2018
- I had to get information fromcustomers and their vehicles, putit into the system, gathersignatures and drive the cars around back
- Take payments through POS, cash, payment over the phoneif needed
- I had tobook appointments in person and over the phone
- My job was tobasically do anything to keep ourcustomers happy.
Parts Counter Person
Lordco Parts Ltd
04.2016 - 06.2017
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
Equipment Operator
Recon Ltd
01.2014 - 01.2016
- Operated range of heavy equipment on regular basis with advanced skill.
- Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
- Maintained and cleaned equipment after each job and inspected.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Operated machining equipment safely with team of operators.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Enforced compliance with safety standards and regulations related to proper PPE, hand signals and equipment movements.
- Maintained strict adherence to safety and quality standards while operating equipment in dynamic environmental conditions.
- Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
Pilot Truck Driver
Father n Sons
01.2012 - 01.2012
- Safely drive and guide oversizedvehicles to and from locations in the patch Frequently use radio todiscuss situations with truckdrivers
- Assist in cooking meals
Horse Wrangler
Coal River Outfitters Ltd & Yukon Big Game
01.2007 - 01.2010
- Prepared horses for specific tasks., such as getting horses ready for hunts, saddles and pack saddles.
- Provided treatment for minor horse injuries.
- Fit gear for horses and specific riders.
Education
Heavy Equipment Technician - Trades
03.2024
- I will be challenging my second year of HET in March after my first year is complete.
Skills
- Conflict Resolution
- Decision-Making
- Equipment Operation
- Computer Skills
- Multitasking Abilities
- Excellent Communication
- Self-Motivated
- Active Listening
- Team Building
- Friendly, Positive Attitude
Languages
English
Full Professional
Timeline
Mill Worker - Louisiana-Pacific Corporation, LP Building Solutions
09.2021 - 04.2023
Parts Advisor - Heninger Toyota
03.2019 - 07.2021
Service Advisor - Bow Mitsubishi
01.2018 - 01.2019
Service Advisor - Comox Valley Nissan
05.2017 - 08.2018
Parts Counter Person - Lordco Parts Ltd
04.2016 - 06.2017
Equipment Operator - Recon Ltd
01.2014 - 01.2016
Pilot Truck Driver - Father n Sons
01.2012 - 01.2012
Horse Wrangler - Coal River Outfitters Ltd & Yukon Big Game
01.2007 - 01.2010
Service writer and tire technician - BC
Tire and Lube Technician - Fountain Tire
Yukon University - Heavy Equipment Technician, Trades
Mechanics, Sxsing, Dirt Biking, Hunting, Fishing
I love to be outside wether it be exploring and having or working. I love to learn new things nd i am a fast learner.
Mechanics, Sxsing, Dirt Biking, Hunting, Fishing
I love to be outside wether it be exploring and having or working. I love to learn new things nd i am a fast learner.
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