Teniola Collins
Iqaluit,NU
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
1
1
year of professional experience
Work History
Supervisor
Iqaluit Boarding Home
10.2023 - Current
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Client Advisor, Business Services
Royal Bank Of Canada, RBC
09.2023 - Current
- Increased client satisfaction by providing personalized, attentive service and addressing individual needs.
- Enhanced client relationships with proactive communication and regular check-ins for updates on business services.
- Collaborated with team members to develop tailored solutions for clients'' specific challenges and goals.
- Managed a portfolio of clients, ensuring timely delivery of services and prompt resolution of any issues.
- Identified new business opportunities through networking events, industry research, and referrals from existing clients.
- Delivered informative presentations on company offerings to potential clients, resulting in increased lead generation.
Security Supervisor
StoreHouse
09.2023 - Current
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Education
Higher National Diploma - Banking And Finance
Lagos States Polytechnic
Ikorodu, Lagos11.2008
Skills
- Process Improvement
- Strategic Planning
- Data Analytics
- Business Development
- Staff Management
- Processes and procedures
- Employee Motivation
- Goal-Oriented
- Task Prioritization
- Adaptability
- Professionalism
Languages
English
Native or Bilingual
Timeline
Supervisor
Iqaluit Boarding Home
10.2023 - Current
Client Advisor, Business Services
Royal Bank Of Canada, RBC
09.2023 - Current
Security Supervisor
StoreHouse
09.2023 - Current
Higher National Diploma - Banking And Finance
Lagos States Polytechnic
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