Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
14
14
years of professional experience
Work History
Bartender
Aura Cinema SF
09.2023 - 03.2024
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Financial Consultant
San Francisco Fire Credit Union
07.2016 - 09.2023
Built strong relationships with clients through consistent communication and exceptional customer service.
Analyzed market trends and identified investment opportunities, resulting in enhanced portfolio performance.
Provided ongoing support for clients experiencing financial challenges, offering guidance on debt management and budgeting techniques.
Offered competitive commercial banking solutions and retail financing options.
Medical Clerk
Pacifica Eye Care
01.2012 - 07.2016
Facilitated patient referrals to specialists, expediting the process and improving overall continuity of care.
Collected and organized medical records and bills.
Supported office operations with efficient handling of incoming mail, faxes, and deliveries for seamless workflow.
Facilitated smooth patient discharge process by providing clear instructions and answering any questions regarding prescribed medications or follow-up care.
Cashier/Make-Up Artist/Beauty Advisor
Sephora
01.2010 - 01.2012
Assisted customer in doing facial and makeover consultations
Trained new and existing employees on customer service best practices to improve overall customer handling skills.
Problem Solving: recognize mutual problems and improve appropriate clarifications to handle inquiries in an appropriate fashion.
Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
Education
High School Diploma -
Academy of Arts & Sciences High School
San Francisco, CA
AA - Finance
City College of San Francisco
San Francisco, CA
06.2010
Skills
Proven ability to work successfully with store managers, delivery companies, community organizations, and the general public
Demonstrates strong organizational skills, attention to detail and ability to meet deadlines
Team player with drive and motivation to strive for excellence on all tasks
Formatting business correspondence
Ability to multi-task and perform all assigned duties