Proven leader with extensive experience at Tincan Island Container Terminal Ltd, adept in office administration and critical thinking. Excelled in enhancing operational efficiency and fostering positive staff relationships. Achieved significant improvements in customer satisfaction and business operations through analytical thinking and staff management.
Overview
13
13
years of professional experience
Work History
Administrative Manager
St Amant
07.2022 - Current
Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
Supervised staff and delegated tasks to maintain positive, productive administrative operations.
Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
Updated reports, managed accounts, and generated reports for company database.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
Payroll Manager
Tincan Island Container Terminal Ltd
01.2018 - 04.2022
Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
Coordinated new hire and termination processes to facilitate smooth operations.
Responded to employee inquiries to provide assistance with payroll-related questions.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Calculated deductions and processed payroll for employees.
Collaborated with HR and Finance departments for seamless integration of new hires into the payroll system.
Ensured compliance with federal, state, and local tax laws by staying current on regulations and updating policies accordingly.
Invoicing Manager
Tincan Island Container Terminal Ltd
09.2014 - 12.2017
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Controlled costs to keep business operating within budget and increase profits.
Developed and maintained relationships with customers and suppliers through account development.
Improved marketing to attract new customers and promote business.
Leveraged data and analytics to make informed decisions and drive business improvements.
Account Executive Officer
Ekiti State Local Service Commission
06.2011 - 12.2017
Worked closely with project managers to ensure seamless execution of client projects, resulting in positive feedback from satisfied customers.
Negotiated contracts with clients to secure mutually beneficial terms, fostering ongoing business relationships.
Collaborated with finance departments to resolve billing discrepancies and ensure accurate financial reporting for each client account.
Provided detailed reports on account performance, highlighting key trends and insights for informed decision-making.
Managed a diverse portfolio of accounts, ensuring timely and accurate invoicing and payment tracking.
Education
MBA - Business Administration
University Of Ado-Ekiti
Ado-Ekiti, NG
Bachelor of Science - Computer Science
Federal University of Technology
Akure, NG
Bachelor of Science - Statistics
Federal Polytechinic
Bida, NG
Skills
Office administration
Critical thinking
Administrative support
Microsoft Office Suite
Time management
Attention to detail
Analytical thinking
Training and orientation
Organization and multitasking
Staff management
Timeline
Administrative Manager
St Amant
07.2022 - Current
Payroll Manager
Tincan Island Container Terminal Ltd
01.2018 - 04.2022
Invoicing Manager
Tincan Island Container Terminal Ltd
09.2014 - 12.2017
Account Executive Officer
Ekiti State Local Service Commission
06.2011 - 12.2017
MBA - Business Administration
University Of Ado-Ekiti
Bachelor of Science - Computer Science
Federal University of Technology
Bachelor of Science - Statistics
Federal Polytechinic
Similar Profiles
Alisha VincentAlisha Vincent
Self-Published Author at A.L. Vincent/ Jolie St. AmantSelf-Published Author at A.L. Vincent/ Jolie St. Amant