Temitope Ogunmuyiwa
Saint John,New Brunswick
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
7
7
years of professional experience
Work History
Operations Manager
Haldbis Integrated Nigeria Limited
Ikeja, Lagos
01.2022 - 07.2023
- Coached, mentored and trained team members in order to improve their job performance.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
Auto Dealer
Osuntt Nigeria Limited
Igando, Lagos
01.2020 - 12.2021
- Attended trade shows and conventions related to the automotive industry in order to stay up-to-date on trends and developments.
- Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
- Developed relationships with local auto clubs and organizations in order to promote the dealership's services.
- Assisted in sales process by preparing paperwork and ensuring customer satisfaction.
- Advised customers on car models, features and financing options.
Manager
Matrix Homes & Properties Limited
Lekki, Lagos
01.2019 - 12.2020
- Monitored market trends to determine optimal pricing strategies for properties.
- Partnered with brokers, consultants and landlords to complete smooth negotiation processes.
- Managed and oversaw operations, maintenance and administration of properties.
- Monitored and reported on potential properties across multiple markets.
- Managed tenant relations by resolving disputes quickly and efficiently.
Automotive Service Manager
Captains Nigeria Limited
Ikeja, Lagos
01.2016 - 12.2018
- Evaluated customer complaints and took corrective action when necessary.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Analyzed repair orders to identify trends in vehicle issues, parts usage, and labor costs.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Performed daily inspections of service technicians' work to ensure quality assurance.
Education
Post Graduate Diploma - International Business Management
New Brunswick Community College
Saint John, NB04-2024
Bachelor of Science - Real Estate
University Of Lagos
Lagos, Nigeria11-2016
Skills
- Organizational Management
- Team Building/Leadership
- Maintenance Planning
- Operational Efficiency
- Oracle Database Management
- Performance Evaluations
- Vendor Sourcing
- Goal Setting
- Quality Assurance and Control
- Customer Relationship Management
Timeline
Operations Manager
Haldbis Integrated Nigeria Limited
01.2022 - 07.2023
Auto Dealer
Osuntt Nigeria Limited
01.2020 - 12.2021
Manager
Matrix Homes & Properties Limited
01.2019 - 12.2020
Automotive Service Manager
Captains Nigeria Limited
01.2016 - 12.2018
Post Graduate Diploma - International Business Management
New Brunswick Community College
Bachelor of Science - Real Estate
University Of Lagos
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