Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Temitope Isola

Etobicoke,ON

Summary

Reliable individual experienced in conducting market research and creating marketing campaigns. Skilled at producing high-quality content to increase sales and conversion rates. Recognized as strong team player with exceptional communication skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Fashion Associate

RW&CO
02.2023 - 07.2023
  • Maintained understanding of current inventory, merchandising and in-store placement to inform sales strategy.
  • Recommended, selected and located merchandise for shoppers, engaging politely to establish product needs and wants.
  • Styled mannequins and designed merchandise displays to promote key pieces and shopper engagement.
  • Circulated and monitored shopper activity within assigned areas to identify customer service opportunities and provide loss prevention control.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Marketing Assistant

Nuban Beauty
03.2020 - 11.2021
  • Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
  • Maintained documentation, detailing assignments, in-progress work and completed project milestones.
  • Generated leads through phone calls, emails and face-to-face interactions.
  • Created engaging content for Pinterest, Facebook, and Instagram.
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
  • Conducted thorough research to construct creative and fresh ideas.

Customer Service Associate

Justrite
02.2019 - 10.2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

Advanced Diploma - Business Administration

Humber College
Toronto, ON
12.2023

Skills

  • Rewards Programs
  • Closing Procedures
  • Data Analysis: Microsoft Excel, Google Analytics
  • Data Entry
  • Web Content Management Systems: Shopify, WordPress
  • Marketing: Creation of promotional materials, email campaigns, copywriting
  • Communication: Proficient in written and verbal communication
  • Strong knowledge of SEO and SEM campaigns
  • Strong knowledge of email marketing campaigns (including A/B testing)

Accomplishments

  • Resolved product issue through consumer testing.

Certification

Google Analytics

Scrum Master

Timeline

Fashion Associate

RW&CO
02.2023 - 07.2023

Marketing Assistant

Nuban Beauty
03.2020 - 11.2021

Customer Service Associate

Justrite
02.2019 - 10.2019

Advanced Diploma - Business Administration

Humber College

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Temitope Isola