Temitope Atinmo
Toronto,Canada
Summary
Medical Office Administrative professional Medical Office Administrator with 5+of experience supporting healthcare professionals and ensuring efficient day-to-day operations in fast-paced medical environments. Proficient in medical terminology, electronic health records (EHR), insurance billing, and patient scheduling. Demonstrated ability to manage front desk responsibilities, maintain patient confidentiality, and provide excellent customer service. Adept at multitasking, problem-solving, and fostering positive relationships with patients, staff, and vendors. Committed to maintaining a smooth workflow and contributing to a patient-centered healthcare experience.
Overview
20
20
years of professional experience
Work History
Medical Office Assistant (Internship)
Pharma Save
Toronto, Canada
09.2025 - 10.2025
- Serve as the first point of contact for patients, ensuring a welcoming and professional environment.
- Schedule and coordinate patient appointments, follow-ups, and referrals with efficiency and attention to detail.
- Maintain accurate electronic health records (EHR) using systems such as.
- Verify patient insurance eligibility, obtain prior authorizations, and process billing and copayment transactions.
- Handle confidential medical information in compliance with HIPAA regulations.
- Coordinate communications between physicians, patients, and external healthcare providers.
- Assist with office inventory, ordering medical and office supplies, and maintaining organized records.
- Support clinical staff by preparing examination rooms and managing patient flow during busy hours.
Administrative Assistant
A.P.A.A
Toronto, Canada
01.2017 - 11.2017
- Collaborate effectively with team members to ensure comprehensive support to clients.
- Always maintain a positive attitude with clients.
- Creating reports and entering them in the designated database.
- Taking incoming calls and emails, directing inquiries to the appropriate person or department.
- Serve as a point of contact for clients, and employees, answering inquiries and providing information as needed.
- Scheduling appointments and meetings, managing calendars, and organizing meetings.
- Drafting, formatting, and proofreading documents and letters.
- Organizing and preparing meeting rooms, agendas, and materials, taking meeting minutes.
- Handling sensitive information with discretion and maintaining confidentiality at all times.
- Managing office supplies, equipment, and facilities, ensuring they are maintained and operational.
- Inputting, updating, and maintaining records, databases, and files.
Medical Office Administrator
L.U.T.H Hospital
Lagos, Nigeria
01.2006 - 01.2012
- Greeted and Managed front desk operations, registered patients verified insurance details, and managed accurate data entry and provided forms and pre-visit instructions.
- Provided administrative duties by answering and screening telephone calls and responding to questions from clients and customers.
- Scheduled and confirmed appointments for clients and staff, as necessary. Assisted in the coordination and support of intake activities for clients and customers.
- Responded to patient inquiries with empathy and professionalism, ensuring satisfaction.
- Prepared and produced letters, correspondence, presentation materials, forms, memos and charts quickly and accurately using Microsoft office. Proofread and edited these documents.
- Proficient in operating copy copies, scanner, and fax machines.
- Expert in a variety of software packages, including Microsoft Office: Word, Excel, Power Point, Outlook and Social Media.
- Knowledge in maintaining a filing and retrieval systems for records and documents ensuring accuracy by reviewing files periodically and correctly classifying them.
- Answered multi-line phone system, scheduled appointments, and directed calls to appropriate departments.
- Processed new patient intake forms and updated existing records with demographic and insurance changes.
- Assisted with patient billing inquiries and coordinated with the billing department to resolve issues.
- Maintained patient confidentiality and ensured compliance with office policies and regulatory standards.
- Trained new front desk staff and provided ongoing support for administrative procedure.
- Monitored orders, supplies and resource materials for the office and ensured a well-organized clean and safe environment for clients.
Education
Diploma - Medical Office Assistant
Canada School of Science Business and Technology
Scarborough, Ontario10.2024
Certificate Of Completion - Cpr/First Aid Training: Standard First Aid & Cpr/Aed Level C (Bl), Violence Prevention and Awareness
Toronto First Aid Certification Inc.
Toronto, On08.2024
Health Sciences Diploma -
University Of Ibadan
01.2004
Certificate Of Achievement - Computer Training for Employment Program
Ywca
Toronto, OnCertificate Of Completion - Medical Terminology (Online)
Michener Institute
Toronto, OnDiploma - Understanding Medical Terminologies, Supporting Individuals with Intellectual Disabilities and Mental Illness
Alison Education
Skills
- Excellent professional communication
- Time management
- Multitasking
- Confidentiality
- Active listening
- Record Keeping
- Data Entry
- Microsoft 365
- Critical and Analytical skills
- Attention to detail
- Taking ownership of tasks
- Electronic health records
- Patient scheduling
- Office administration
- Computer skills
- Clinical medical assistance
- Schedule management
- Appointment management
- Medical reception
- Positive attitude
- Physician assistance
- Medical terminologies
- Patient demographics
- Medical terminology
- Appointment scheduling
- Patient flow
- Patient registration
- Clinical and administrative support
- Patient care
Timeline
Medical Office Assistant (Internship)
Pharma Save
09.2025 - 10.2025
Administrative Assistant
A.P.A.A
01.2017 - 11.2017
Medical Office Administrator
L.U.T.H Hospital
01.2006 - 01.2012
Diploma - Medical Office Assistant
Canada School of Science Business and Technology
Certificate Of Completion - Cpr/First Aid Training: Standard First Aid & Cpr/Aed Level C (Bl), Violence Prevention and Awareness
Toronto First Aid Certification Inc.
Health Sciences Diploma -
University Of Ibadan
Certificate Of Achievement - Computer Training for Employment Program
Ywca
Certificate Of Completion - Medical Terminology (Online)
Michener Institute
Diploma - Understanding Medical Terminologies, Supporting Individuals with Intellectual Disabilities and Mental Illness
Alison Education