Dedicated HR professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Operations Manager
Two Men and a Truck
03.2022 - Current
Collaborate with team members to decrease operational costs by 10% and ensure compliance with the company's policies and procedures
Resolve customer complaints while achieving 100% customer satisfaction on each job
Train new employees on proper protocols and customer service standards.
Assist in recruiting, hiring and training of team members.
Track trends and suggest enhancements to both challenge and refine company's product offerings.
Interact well with customers to build connections and nurture relationships.
Manage inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Human Resources Assistant
African Reinsurance Corporation
01.2021 - 03.2022
Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
Administered compensation, benefits, and performance management systems at direction of supervisor.
Compiled employee records from individual departments to maintain central files.
Screened applicant resumes and coordinated both phone and in-person interviews.
Created job descriptions on boards for vacant jobs.
Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Scheduled and coordinated interviews between hiring managers and potential candidates.
Set up orientations and initial training for new employees.
Conducted exit interviews with terminated employees.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Protocol/Archives Officer
African Reinsurance Corporation
07.2019 - 01.2021
Handled the company’s website (front-end) in publishing and posting certain press release, e-news and information as regards meetings
Arranged lodging and meeting accommodations for annual board meetings
Processed staff documents for custom waivers for clearing official & personal items from the ports
Gained extensive knowledge in data entry, analysis and reporting.
Proved successful working within tight deadlines and a fast-paced environment.
Arranged and stored company's files for easy retrieval
Processed diplomatic ID cards, and visas for employees
Proven ability to learn quickly and adapt to new situations.
Human Resources Assistant
Medetcetera Pharmaceuticals Limited
08.2013 - 09.2015
Maintained data in payroll system
Participated in career fairs, open houses, and organized information sessions
Assisted in new hire orientation, and onboarding
Prepared offer letters, including all other required recruitment correspondence
Maintained and updated all employee personal files are up to date
Prepared reports and presentations using MS Office Word, Excel, PowerPoint
Ensured employees followed the code of conduct, and work ethics
Education
Master of Management - Human Resource
University of Windsor, Odette School of Business
Windsor, ON
05.2023
Bachelor of Business Administration - Business Management
Covenant University
Lagos State, Nigeria
07.2019
Skills
Problem-Solving
Computer Literacy
New Hire Orientation
Corporate Compliance
Job Applicant Interviews
Personnel Records Maintenance
Human Resource Information System (HRIS)
Process Improvement Strategies
Managing Employee Relations
Staff Recruitment and Hiring
Payroll Administration
Talent Management
Accomplishments
Strong understanding of human rights legislation and its implications for the workplace, including the accommodation of employees with disabilities and creating a culture of diversity and inclusion
Experienced in managing relationships with stakeholders in the workplace, including management, employees, and unions, and have a deep understanding of industrial relations principles and practices
Possess a strong understanding of employment laws, regulations, and policies, and can provide guidance and support to ensure compliance
Experienced in managing the entire employee lifecycle, from recruitment and selection to performance management and career development
Possess a strong background in psychology and can apply this knowledge to various HR functions, including employee engagement, retention, and workplace culture.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Operations Manager
Two Men and a Truck
03.2022 - Current
Human Resources Assistant
African Reinsurance Corporation
01.2021 - 03.2022
Protocol/Archives Officer
African Reinsurance Corporation
07.2019 - 01.2021
Human Resources Assistant
Medetcetera Pharmaceuticals Limited
08.2013 - 09.2015
Master of Management - Human Resource
University of Windsor, Odette School of Business
Bachelor of Business Administration - Business Management