Rosetta Shokunbi
Charlottetown,PE
Summary
An enthusiastic and reliable server that takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Able to maintain focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
General Chemistry Student Teaching Assistant
University Of Prince Edward Island
09.2023 - 12.2023
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
- Completed 2 daily reports on attendance and disciplinary performance.
- Led and assisted first-year chemistry students with laboratory sessions.
- Provided guidance on lab procedures and safety protocols.
Server and Cashier
McDonald's Fast Food Restaurant
08.2022 - 01.2023
- Ensured compliance with all quality standards, guidelines and principals of McDonald's
- Partnered with about 6 other crew and managers to meet daily goals.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Demonstrated strong multitasking skills by managing about 3 multiple tables simultaneously without compromising service quality.
- Used POS system to enter orders, process payments and issue receipts.
- Worked flexible schedule and extra shifts to meet business needs.
- Learned duties for various positions and provided backup as needed.
Server
Heritage Meadows Gracious Retirement Living
08.2019 - 08.2020
- Adhered to proper food handling procedures and safety guidelines for well-being of guests and team members alike.
- Developed strong understanding with regular customers through genuine hospitality efforts leading to repeat business.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Provided attentive service during high-volume periods.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Bussed and reset about 15 tables to keep dining room and work areas clean.
- Maintained clean and orderly dining area for enjoyable guest experience.
Education
Bachelor of Science - Sustainable Design Engineering
University of Prince Edward Island
Charlottetown, PE04.2026
Skills
- Customer Service
- Safe food handling
- Table bussing and setting arrangements
- Attention to detail
- Adaptable and Flexible
- High Energy and Stamina
- Strong Work Ethic
- POS
- Friendly, Positive Attitude
- Interpersonal Communication
Accomplishments
- 2022 Deans Honor's List for Engineering
- 2023 Academic Excellence
- Work Integrated Learning Bursary
- UPEI Academic Entrance Scholarship
Languages
English
Native or Bilingual
French
Limited Working
Timeline
General Chemistry Student Teaching Assistant
University Of Prince Edward Island
09.2023 - 12.2023
Server and Cashier
McDonald's Fast Food Restaurant
08.2022 - 01.2023
Server
Heritage Meadows Gracious Retirement Living
08.2019 - 08.2020
Bachelor of Science - Sustainable Design Engineering
University of Prince Edward Island
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