Energetically driving positive outcomes at Momentum Developmental Support, I leveraged crisis intervention expertise and exceptional patience to enhance client well-being. My innovative strategies and keen documentation skills led to significant behavioral improvements, showcasing my ability to inspire change and maintain professionalism in challenging situations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Developmental Support Worker
Momentum Developmental Support
St. John's, Newfoundland and Labrador
01.2023 - Current
Used active listening skills and supportive diction to cultivate client rapport and open communication.
Maintained accurate records of client progress in accordance with agency policies and procedures.
Maintained high level of professionalism and calmness with personnel, even in high-stress situations.
Assisted in developing effective behavioral management strategies for challenging behaviors.
Attended workshops and seminars related to developmental disabilities as needed.
Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.
Provided crisis intervention services when needed by responding quickly and calmly in emergency situations.
Ensured that all safety protocols were followed in accordance with agency policies and procedures.
Monitored medication usage according to physician instructions while ensuring proper documentation is maintained.
Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
Evaluated and addressed individual client needs and concerns.
Assisted clients with daily living tasks such as shopping, meal preparation, budgeting, housekeeping duties.
Assessed client needs and developed treatment plans accordingly.
Encouraged clients to identify their own strengths and weaknesses while promoting self-confidence and independence.
Maintained accurate records regarding client's behavior changes or symptoms of distress in order to develop appropriate interventions.
Acted as role model for clients by exhibiting positive behaviors.
Completed day-to-day duties accurately and efficiently.
Education
Bachelors of Commerce - Business
Memorial University of Newfoundland
St John's, None
Skills
Patience and tact
Assertiveness
Self-awareness
Creativity and innovation
Documentation and reporting
Confidentiality
Teamwork
Crisis intervention
Suicide prevention specialist
Reliability
Organizational skills
Decision-making
Time management
Multitasking Abilities
Certification
Crisis Prevention Institute [CPI]
Applied Suicide Intervention Support Training [ASIST]