TEMILADE ZAINAB SADIQ
1110 Saint Andrew’s Court Oshawa
Summary
Knowledgeable and dedicated customer service professional with extensive experience.Solid team player with outgoing, positive demeanor and proven skills bringing top-notch skills in oral and written communication,establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented Reliable housekeeper with proven ability to complete tasks quickly and efficiently. Excel in prioritizing, organizing, and following through on different cleaning duties. Specialize in deep cleaning techniques, laundry management, and space organization. Possess strong communication skills, adaptability to changing environments, and capability to work independently or as part of a team to meet high standards of cleanliness.
Overview
1
1
year of professional experience
Work History
Housekeeper
Ontario Shores Centre for Mental Health Sciences
06.2024 - Current
- Ensured that all health standards were met during cleaning operations.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Disinfected telephones, light switches and other frequently touched objects.
- Observed proper use of chemicals when cleaning various surfaces.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Followed safety procedures when handling hazardous materials.
- Reported any maintenance issues or damage to supervisors immediately.
Housekeeper
Spotlight Cleaning
07 2023 - 01 2024
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Adhered to professional house cleaning checklist.
Canvassing Team Leader
CAMH - Outreach team for youth mental health
01 2023 - 12 2023
- Conducted regular progress meetings for effective communication within the team, ensuring alignment towards common goals.
- Managed daily scheduling and operations of the canvassing team to ensure timely completion of assigned tasks.
- Ensured accurate data collection and reporting by monitoring team performance and providing ongoing feedback.
- Boosted canvassing team''s efficiency by implementing optimized routes and strategic planning.
- Increased team efficiency by communicating frequently with coworkers about traffic and weather conditions.
Manager
Flair janitorial services
03 2019 - 06 2022
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved marketing to attract new customers and promote business.
Customer Service Representative
Globus Communications Ltd
09 2014 - 12 2018
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Processed customer service orders promptly to increase customer satisfaction.
Education
Diploma - Food Service Worker
CIMT College
Scarborough ONSkills
- Exceptional Communicator
- Fluent in English Language
- Hospitality Background
- Customer Service-Focused
- Quality Assurance
- Cleaning and Organizing Abilities
- Complex Problem-Solving
- Customer-Oriented
- Teamwork and collaboration
- Problem-solving abilities
- Interpersonal skills
- Organizational skills
- Attention to detail
- Adaptability and flexibility
- Professional and Courteous
- Time management
- Deep cleaning techniques
- Chemical handling
- Team collaboration
- Cleaning product knowledge
References
Available on Request
Languages
English
Timeline
Housekeeper
Ontario Shores Centre for Mental Health Sciences
06.2024 - Current
Housekeeper
Spotlight Cleaning
07 2023 - 01 2024
Canvassing Team Leader
CAMH - Outreach team for youth mental health
01 2023 - 12 2023
Manager
Flair janitorial services
03 2019 - 06 2022
Customer Service Representative
Globus Communications Ltd
09 2014 - 12 2018
Diploma - Food Service Worker
CIMT College