Temidayo Akingbade
Brandon,MB
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
5
5
years of professional experience
Work History
Front Desk Supervisor
Comfort Inn
Brandon, Manitoba
09.2023 - Current
- Greeted and welcomed guests in a friendly, professional manner.
- Monitored the front desk staff to ensure proper customer service was provided.
- Provided support to guests with check-in and check-out procedures.
- Resolved customer complaints promptly and efficiently.
- Processed payments, cashiering duties and credit card transactions accurately.
- Performed administrative tasks such as filing documents, answering phone calls and emails.
- Coordinated room assignments by considering guest preferences and special requests whenever possible.
- Tracked inventory of supplies needed for the front desk area.
- Reviewed daily reports on occupancy levels, rate of rooms sold and revenue totals.
- Provided guidance and mentorship to junior team members in order to help them develop their skills.
- Managed customer complaints and rectified issues to complete satisfaction.
- Balanced hotel accounts at end of each shift.
- Created and implemented daily cleaning schedules for staff members.
- Inspected guest rooms and public areas to ensure they met established cleanliness standards.
- Assisted with the recruitment process for new housekeepers, including interviewing potential candidates and conducting background checks.
Laboratory Assistant
Advantrix Diagnostic Laboratory
Akure, Ondo State
12.2019 - 11.2022
- Performed laboratory experiments, including setting up and operating laboratory equipment.
- Collected, recorded and analyzed data from various tests.
- Maintained lab inventory and ordered supplies as needed.
- Prepared samples for analysis by following standard laboratory procedures.
- Developed new laboratory techniques for testing materials or processes.
- Performed routine maintenance tasks such as cleaning glassware and other lab equipment.
- Ensured that laboratory procedures are followed correctly at all times.
- Assisted in training new personnel on proper use of laboratory equipment or techniques.
- Maintained clean and organized work area with adequate supplies and reagents.
Education
Bachelor of Science - Microbiology
Osun State University
Osogbo, Nigeria12-2016
High School Diploma -
Assiniboine Community College
Brandon, MBSkills
- Hospitality services
- Cash control
- Complaint Management
- Staff Supervision
- Administrative Skills
- Cash Management
- Cash Handling
- Word Processing
- Employee evaluations
- Staff Scheduling
- Quality assurance and control
- Staff Training and Development
- Payroll Administration
- Task Delegation
- Budget Administration
References
References available upon request.
Timeline
Front Desk Supervisor
Comfort Inn
09.2023 - Current
Laboratory Assistant
Advantrix Diagnostic Laboratory
12.2019 - 11.2022
Bachelor of Science - Microbiology
Osun State University
High School Diploma -
Assiniboine Community College
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