I am currently an active university student seeking to obtain a Masters Degree in Psychology. I am seeking to develop work experience, interpersonal skills, and customer service skills. I am able to work under pressure, multitask, and communicate with others effectively.
Overview
3
3
years of professional experience
Work History
Food and Beverage Service Associate
Canada's Wonderland
Vaughan, Ontario
08.2024 - 09.2025
Greeted customers and assessed their needs.
Handled cash, credit card, and check payments for goods and services.
Resolved customer complaints in a professional manner.
Demonstrated product knowledge to customers by providing detailed information about the products offered.
Adhered to all safety regulations when handling merchandise or operating equipment.
Enforced store policies regarding returns, exchanges, and refunds.
Maintained cleanliness of work areas throughout the day.
Concessions Attendant
City of Brampton
Brampton, ON
06.2023 - 08.2024
Correctly received orders, processed payments, and responded appropriately to guest concerns.
Quickly and efficiently processed payments and gave out the accurate change.
Operated grills, deep fryers, and griddles safely to avoid accidents or injury.
Made and served coffee, tea, and fountain drinks.
Maintained safe food handling practices to prevent germ spread.
Restocked napkins, condiments, and utensils at self-service areas during slow periods.
Explained food preparation methods and ingredients to customers with food allergies, in order for them to make safe food decisions.
Directed customers to restrooms and other amenities within facility.
Food and Beverage Line Cook
Canada’s Wonderland (Pizza Pizza)
Vaughan, Ontario
05.2022 - 09.2022
Carried pans and trays of food to and from work stations, stove and refrigerator.
Followed proper food handling methods and maintained correct food temperatures.
Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Cooked multiple orders simultaneously during busy periods.
Education
Bachelor of Arts - Psychology
York University
Toronto, ON
04-2028
Skills
Managing time well and displaying punctuality
Able to display analytical thinking and problem-solving skills even in stressful situations
Great active listener toward both customers and coworkers
Organized and well-rounded when it comes to priorities, deadlines, and cleanliness
Able to work collaboratively without distractions, and independently
Being a quick learner by combining the skills of listening actively and thinking strategically