Temi Okanlawon
Toronto/Barrie,ON
Summary
I am currently an active university student seeking to obtain a Masters Degree in Psychology. I am seeking to develop work experience, interpersonal skills, and customer service skills. I am able to work under pressure, multitask, and communicate with others effectively.
Overview
3
3
years of professional experience
Work History
Food and Beverage Service Associate
Canada's Wonderland
Vaughan, Ontario
08.2024 - 09.2025
- Greeted customers and assessed their needs.
- Handled cash, credit card, and check payments for goods and services.
- Resolved customer complaints in a professional manner.
- Demonstrated product knowledge to customers by providing detailed information about the products offered.
- Adhered to all safety regulations when handling merchandise or operating equipment.
- Enforced store policies regarding returns, exchanges, and refunds.
- Maintained cleanliness of work areas throughout the day.
Concessions Attendant
City of Brampton
Brampton, ON
06.2023 - 08.2024
- Correctly received orders, processed payments, and responded appropriately to guest concerns.
- Quickly and efficiently processed payments and gave out the accurate change.
- Operated grills, deep fryers, and griddles safely to avoid accidents or injury.
- Made and served coffee, tea, and fountain drinks.
- Maintained safe food handling practices to prevent germ spread.
- Restocked napkins, condiments, and utensils at self-service areas during slow periods.
- Explained food preparation methods and ingredients to customers with food allergies, in order for them to make safe food decisions.
- Directed customers to restrooms and other amenities within facility.
Food and Beverage Line Cook
Canada’s Wonderland (Pizza Pizza)
Vaughan, Ontario
05.2022 - 09.2022
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Followed proper food handling methods and maintained correct food temperatures.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Cooked multiple orders simultaneously during busy periods.
Education
Bachelor of Arts - Psychology
York University
Toronto, ON04-2028
Skills
- Managing time well and displaying punctuality
- Able to display analytical thinking and problem-solving skills even in stressful situations
- Great active listener toward both customers and coworkers
- Organized and well-rounded when it comes to priorities, deadlines, and cleanliness
- Able to work collaboratively without distractions, and independently
- Being a quick learner by combining the skills of listening actively and thinking strategically
Timeline
Food and Beverage Service Associate
Canada's Wonderland
08.2024 - 09.2025
Concessions Attendant
City of Brampton
06.2023 - 08.2024
Food and Beverage Line Cook
Canada’s Wonderland (Pizza Pizza)
05.2022 - 09.2022
Bachelor of Arts - Psychology
York University