Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Technical Product Manager
Global Relay Communications
10.2022 - Current
Manage product roadmap and backlog from ideation to delivery to ensure timely delivery of 20 features that generated $1.5m in the first year half
Collaborate with Key stakeholders to gain alignment on product vision and strategy to meet needs of 15k+ enterprise and SMB(SMall and medium business) customers.
Collaborate with engineering, design and other stakeholders to clearly communicate technical and non-technical product requirements
Led a team of 9 Engineers and 2 UX designers through the product discovery to release, and facilitated all agile ceremonies(sprint planning, backlog refinement, daily stand up)
Partnered with engineering team to refactor 1 key component required to enhance security.
Identify and coordinate cross-component dependencies throughout the development process.
Support Marketing, Sales,Technical Documentation, Training, and Technical Support throughout the release process with training, documentation, announcements, and other release activities.
Product Owner
Canaccord Genuity Corps
07.2020 - 09.2022
Lead and inspire Cross functional teams from product discovery through launch to deliver high-quality customer on-boarding cloud-based products and increased customer acquisition by 60%
Owned and prioritized product backlog
Developed product goals and clear roadmap for the Operations Division to achieve 70% of process automation and efficiencies in alignment with the organization's Strategy for Digital Client experience
Created, Managed and Prioritized product backlog to document/translate requirements into 25 articulate user stories for an electronic document application
Documented Product release notes, training materials, and provided post implementation support and organizational change management to facilitate rapid iteration/increments
Identified issues, analyzed information and provided solutions to problems.
Digital Product Manager
Guaranty Trust Bank Plc
10.2015 - 09.2019
Applied customer-first strategy to product development and marketing materials
Implemented the deployment of a student loan application feature on web, mobile and USSD Digital channels resulting in 50% growth in acquisition of new users on the online banking platform and 45% of revenue growth on Digital payments
Implemented a Chat bot for employees to facilitate the ease of assessing internal resources improving customer response
Conducted User Acceptance Testing and A/B testing for an enterprise SaaS Teleradiology Web Application
Provided post implementation support to Sales, Marketing, Technical Support and participated in organizational change management and training activities
Communicated sprint goals and milestones to stakeholders and obtained feedback on product releases to identify new backlog items
Developed product specs, driving cross-functional execution, build consensus and making thoughtful product decisions along the way, and sharing insights and results throughout the company
Conducted market research to understand customer pain points and obtain feedback on released products to develop functional and quality improvements.
Business Advisor
Guaranty Trust Bank Plc
08.2014 - 10.2015
Identified market segments and determined 5 digital product/service best fit to maximize penetration into each segment
Worked with Stakeholders to obtain business requirements through client facing interviews and workshops and made presentations to Clients and Stakeholders
Engaged Technology team to deploy bespoke digital solutions fit for Commercial Banking Customers
Gave onsite presentations on all available digital channels to Customers and Prospects
Developed digital/technology recommendations to communicate solution functionality to Customers.
Information Technology Support Specialist
Sterling Bank Plc
07.2011 - 11.2012
Promoted effective use of IT knowledge repositories, IT service management and SharePoint adoption through trainings and presentations thereby improving the user acceptance rate
Managed project artifacts such as business and functional requirements, backlogs, process maps.
Education
BACHELOR'S DEGREE - Computer Science
Obafemi Awolowo University
Nigeria
Skills
Discovery & Planning
Delivery & Outcomes
Collaboration & Teamwork
Process & Documentation
Stakeholder Engagement
Agile/Scrum Practice
B2B Enterprise SaaS
Product Launch
User Experience(UX)
Facilitation and Presentation
Analytical and Problem-solving
Excellent Communication skills
Empathy & Influence
Quality assurance
Flexible and Adaptable
Certification
Scrum Product Owner Certified
Scrum Masters Certified
Scrum Fundamentals Certified
Product Strategy Micro-certification, Product School