Certification
Summary
Skills
Work History
Education
Languages
Tools And Applications
References
Overview
0b
TEME FESTUS-ARI

TEME FESTUS-ARI

Calgary,AB

Certification

Payroll Compliant Practitioner - National Payroll Institute

Project Management Professional - PMI

Scrum master - Scrum Alliance Organization

Tax Service Administrator - Canada Revenue Agency

Summary

Exceptional Payroll, time entry and LEM Administrator with background in finance, Tax services, Oil and Gas and the transportation industry seeking to provide administrative, accounting and payroll support to the Supply chain, Human resources or finance department.

Skills

  • Account reconciliation
  • Labor Equipment Material Billing
  • Tax form proficiency
  • Computer skills / MS Office
  • Payroll policies and procedures
  • Accounts payable
  • Record-keeping
  • Federal and state tax regulations
  • Data entry processing and Analysis
  • Reporting and documentation
  • Calculating deductions
  • Resolving payroll problems
  • Project Management
  • Compliance Management
  • Regulatory understanding
  • Open enrollment coordination

Work History

Tier 2 Tax Services and Benefit Administrator

Canada Revenue
01.2024 - Current
  • Lead and oversee Tier-2 tax service operations, providing strategic direction and guidance to ensure efficient and effective delivery of services.
  • Analyze and interpret complex tax laws, regulations, and policies to provide expert guidance and support to taxpayers, tax professionals, and internal stakeholders.
  • Manage escalated tax issues and disputes, leveraging advanced knowledge and judgment to reach equitable resolutions while upholding compliance with relevant tax legislation.
  • Conduct in-depth research using advanced resources, including legislation, jurisprudence, and industry best practices, to provide comprehensive explanations and recommendations on complex tax matters.
  • Collaborate with cross-functional teams and subject matter experts to identify and address systemic issues, streamline processes, and enhance service quality and efficiency.
  • Develop and implement training programs and materials for Tier-2 agents to enhance their expertise in tax law, procedures, and systems, fostering a culture of continuous learning and professional development.
  • Monitor and analyze trends and metrics related to tax inquiries and service delivery, identifying areas for improvement and implementing proactive strategies to optimize service effectiveness and taxpayer satisfaction.
  • Provide expert guidance on administration of various benefit programs, including Canada Child Benefit, GST rebates, COVID-19 emergency benefits, Old Age Security (OAS), and Canada Pension Plan (CPP), ensuring accurate processing and compliance with program requirements.
  • Manage complex tax form processing, including tax returns, adjustment requests, and electronic service facilitation through My Account, ensuring accuracy, timeliness, and adherence to regulatory guidelines.
  • Oversee taxpayer profile management and preference updates, ensuring accuracy of personal information and communication preferences to facilitate seamless service delivery and correspondence.

Labor, Equipment & Material Billing Coordinator

Trans Canada Energy – Coastal Gas link Project WP3-East and Central
06.2023 - 12.2023
  • Prepare and review invoices for labor, equipment, and material services provided by contractors and suppliers for the Coastal GasLink Pipeline Project, a 670 km natural gas pipeline that runs from Dawson Creek to Kitimat, B.C
  • Process payments and reconcile accounts with contractors and suppliers in a timely and accurate manner
  • Maintain and update billing records and databases using SAP and Oracle software
  • Generate and analyze billing reports and data using Excel and PowerPoint
  • Communicate and coordinate with internal and external stakeholders, such as project managers, engineers, accountants, auditors, customers, and vendors
  • Ensure compliance with contractual terms and conditions, tax regulations, and industry standards
  • Played a key role in the successful execution of the Coastal Gas Link Pipeline Project, a major initiative for TC Energy
  • Assisted in various aspects of head contract management, including commercial correspondence, specifically tailored to the needs of the Coastal Gas Link Pipeline Project
  • Drafted variation claims and contributed to the administration of subcontracts related to the project
  • Reviewed subcontractor claims and invoices for accuracy and compliance within the context of the Coastal Gas Link Pipeline Project
  • Ensured that head contract obligations were adhered to by relevant contractors and subcontractors involved in the project
  • Facilitated stakeholder understanding and adherence to contractual obligations, with a focus on project-specific requirements
  • Participated in training and supported Commercial Management and Supply Chain weekly meetings, with a direct impact on project planning and execution
  • Managed SharePoint reporting and data storage specific to the Coastal Gas Link Pipeline Project
  • Developed strong relationships with contractors and subcontractors involved in the project, fostering collaboration and smooth project execution
  • Promoted TC Energy Company core values within the project team and contributed to a culture committed to meeting HSEQ objectives specific to the Coastal Gas Link Pipeline Project
  • Provided recommendations for process and system efficiency improvements, with a focus on enhancing project performance
  • Supported the Commercial team in achieving contractual obligations and project/tender objectives, particularly within the Coastal Gas Link Pipeline Project context
  • Examined contract documents, prepared, negotiated, and settled commercial deviations/clarifications in line with Business's Commercial Principles, with a direct impact on the project's success
  • Managed the letting of subcontract packages and provided contract administration from start to final completion, specifically for the Coastal Gas Link Pipeline Project
  • Maintained up-to-date and high-quality records, correspondence, and documents for auditing and claims purposes, ensuring transparency and accountability within the project
  • Prepared progress reports and other documents as requested by your manager within agreed timeframes, providing project stakeholders with accurate and timely information
  • Participated in and assisted in cost-control processes, directly contributing to project cost management and control
  • Demonstrated excellent communication and organizational skills with exceptional attention to detail, essential for the successful execution of complex projects like the Coastal Gas Link Pipeline Project
  • Prioritized tasks using effective time management skills, ensuring project milestones were met on time
  • Showed commercial acumen, knowledge, and understanding of contracts and contract conditions, particularly tailored to the needs of the Coastal Gas Link Pipeline Project
  • Exhibited knowledge of project management (PMP) and quality assurance, with a focus on project-specific requirements
  • Possessed proficient working knowledge of MS Suite and SharePoint, essential for project-specific reporting and data management.

Tier-2 Tax Service Agent

Canada Revenue Agency
01.2021 - 06.2023
  • Provide expert assistance on complex tax matters to taxpayers and professionals.
  • Resolve escalated tax issues efficiently, ensuring compliance with regulations.
  • Conduct thorough research to deliver accurate explanations and recommendations.
  • Collaborate with teams to enhance service delivery and address systemic issues.
  • Process benefits including Canada Child Benefit, GST rebates, and COVID-19 emergency benefits.
  • Handle tax form processing and electronic service facilitation via My Account.
  • Assist taxpayers with profile updates and preference management.
  • Provide guidance on tax implications of bankruptcy, consumer proposals, capital gains, and capital losses.
  • Offer expertise on tax implications of Old Age Security (OAS) and Canada Pension Plan (CPP), including reduction of tax at source.

LEM (Labor Equipment & Material) Payroll clerk/Billing site Administrator

Acuren Inc, (Location CNRL Horizon / Shell)
12.2018 - 03.2020
  • Fly in Fly out -Transport and rooming coordinator for in and out of province Technicians for (Horizon/Albian)
  • Uploaded daily LEM spreadsheets into CNRL LEM portal and rectified rejected LEM billing reports
  • Collated and prepared payroll data for over 150 employees during refinery shutdown operations
  • Complete reconciliation of Labor, Material and Equipment hours
  • Resolved discrepancies in submitted LEM report while interfacing with all stakeholders
  • Performed new employee onboarding, maintained employee data
  • Responsible for Excel based daily Manpower schedule maintenance
  • Responsible for collation and vetting of daily employee time sheet data for final approval by line manager and eventual data entry for Billing and Payroll processing
  • Reviewed all time entry data changes that affect unionized Payroll processing to ensure accuracy
  • Responsible for Union employee craft code/pay rate change management
  • Carried out payroll checks to identify missed payroll entries in collaboration with senior finance Administrator
  • Carried out equipment mob and demob
  • Process PAF, DAF, EAF
  • Carried out new employee onboarding
  • Tracked and verified completed work orders and created corresponding Labor equipment and material billing to contractor Macro Pipeline Inc
  • Gathered and reviewed daily timesheets for accuracy
  • Onboarded new employees in time reporting and payroll systems
  • Protected payroll operations and maintained employee confidence by keeping information private.

Site Administrator/ Payroll Clerk

First Canada ULC, (Location - Suncor)
01.2017 - 03.2018
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator
  • Onboarded new employees in time reporting and payroll systems
  • Performed daily payroll data entry (employee time entry) for over 200 employees in preparation for Bi-weekly payroll
  • Tracked and applied overtime, sick time, vacation time and, statutory holiday rate of pay to payroll spreadsheet
  • Prepared Labor and Equipment Billing report sheet
  • Daily collation of employee time sheets, Scanning and conversion into pdf soft copy for storage in ShareFile
  • Maintained employee data privacy by effectively storing all paper copies of employee documentations according to document retention policies, guidelines, and processes
  • Created new employee profile and changed rate of pay in PeopleSoft (Personnel change notification)
  • Ensure that daily LEM reports are in accordance with project contract terms
  • Prepared employment letters that captured employee rate of pay date of hire and position
  • Reconciled bank registered with payroll spreadsheet
  • Created new employee profile in PeopleSoft ADP system
  • Sent final compilation of payroll time data to Management for approval
  • Proofread entire payroll spreadsheet to ensure that employee rates and time are accurately entered on time for processing of Biweekly payroll
  • Resolved and explained pay discrepancies for employees
  • Exported bi-weekly time entry data to HQ Accounting and Payroll unit for timely payroll processing
  • Organized and maintained payroll information by entering data, deleting errors, calculating, and collecting information
  • Processed rehires, transfers, terminations, garnishments, and withholdings
  • Established employee payroll files and updated existing files with new information
  • Protected payroll operations and maintained employee confidence by keeping information private
  • Received, filed, and processed paperwork and documents for on-boarding employees.

Inventory Claims Administrator

Drake Intl Sobeys secondment
09.2016 - 10.2016
  • Interfaced with all Sobeys, Safeway, and independent stores for claims and inventory processing
  • Reduced backlogs of untreated Heat tickets for real-time claims analysis
  • Extensively used SAP for inventory and claims return
  • Worked with Microsoft Office tools and used Outlook for mail correspondence.

Team Lead Central Dispatch

Ericsson
01.2010 - 07.2016
  • Conducted technical training and demonstrations to staff and teams on Windows 7, 8 and 10
  • Drafted and distributed statistical reports that summarized and analyzed network performance
  • Provided technical and support to internal network operation center and/or external on-site field engineers
  • Participated in planning and implementation of Central field maintenance and dispatch projects.

Education

Payroll legislation (PCL) -

Payroll fundamental - 1(PF1)

Payroll fundamental - 2(PF2) -

Project Management Professional Certification -

Project Management Institute
08.2022

Payroll Compliant Practitioner Certification -

Canadian Payroll Association
National Payroll Institute
05.2021

Financial Accounting Introduction -

Bow Valley College
Calgary, AB
02.2021

Certified Scrum Master -

Scrum Alliance Organisation
01.2018

BSC: Industrial Chemistry -

University of Benin
Edo State Nigeria
12.2004

Languages

English
Full Professional

Tools And Applications

  • CYRIS Flight booking Rooming Management
  • Power BI
  • SharePoint
  • Orissa VICTUS
  • MS Excel
  • LEM Management Portal
  • Northsands reservation portal
  • Work Force Management Click Scheduler
  • BMC Remedy – Trouble Ticket Management
  • System Center Configuration Manager
  • Microsoft Deployment Toolkit (MDT)
  • Procore construction management system
  • PeopleSoft
  • My Geotab GPS tracking system
  • Microsoft Office: word, PowerPoint, Excel
  • Windows XP to Windows 11
  • OSS-RC 2G/3G Ericsson
  • CSTS-09 certification
  • NetBoss integrated network management system operator
  • Certified Ericsson WCDMA Random access network troubleshooting
  • Certified Ericsson WCDMA Random access network Field Maintenance
  • Certified Ericsson IP/MPLS Networking professional

References

Available on request

Overview

14
14
years of professional experience
TEME FESTUS-ARI