TELONI ERVIN
Oakley
Summary
Dedicated student-athlete with a B.A. in Psychology. Achieved academic and athletic success as a committed team member. Developed skills in leadership, communication, and collaboration serving as co-president of SAAC.
Overview
4
4
years of professional experience
Work History
Crew Member
AMC Theatres
Brentwood, CA
06.2022 - 08.2025
- Maintained cleanliness and organization of theatre.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Accurately operated cash register to process customer payments.
- Enhanced customer experiences by quickly addressing and resolving complaints.
- Increased customer satisfaction with prompt and accurate order taking.
- Fostered positive team environment by assisting coworkers during rush periods.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Worked box office, greeter, concessions, and ushering.
Main Office TA
Deer Valley High School
Antioch, CA
09.2021 - 06.2022
- Delivered passes to classrooms, answering phones, printing and copy papers, etc.
- Conducted inventory to order needed materials and supplies.
- Delivered messages and ran errands.
- Answered multi-line telephone system to direct calls and take messages.
- Provided efficient and courteous service to customers at all times.
- Touring new students around the school campus.
Student Tour Guide
Black Diamond Middle School
Antioch, CA
- Guided elementary students planning to attend the schools; lead a tour of the school.
- Introduce the functions of a middle school through a older student's experience.
- Provided directions and other pertinent information to visitors.
- Described tour points of interest to group members and responded to questions.
Education
Bachelor of Arts - Psychology
California State University, Dominguez Hills
Carson, CA05.2026
High School Diploma - undefined
Deer Valley High School
Antioch, CA06.2022
Skills
- Creative
- Collaboration
- Willing to learn
- Teamwork
- Communication
- Punctual, reliable, responsible
- Call Answering and Routing
- Positive Attitude and Energetic
- Directing Calls
- Strong filing
- Leadership
- Training and mentoring
- Team building
Timeline
Crew Member
AMC Theatres
06.2022 - 08.2025
Main Office TA
Deer Valley High School
09.2021 - 06.2022
Student Tour Guide
Black Diamond Middle School
High School Diploma - undefined
Deer Valley High School
Bachelor of Arts - Psychology
California State University, Dominguez Hills