Telmar Lochridge
San Francisco
Summary
Service-driven professional with a versatile background in customer relations, aviation, the arts, and administrative operations adept at efficiently navigating high-pressure environments with empathy and cultural sensitivity. Proven ability to build trust, communicate across diverse teams, and contribute meaningfully to mission-driven organizations.
Overview
9
9
years of professional experience
Work History
Textile Machine Operator
UNICOR Industries
01.2022 - 01.2023
- Operated and maintained textile machinery to ensure quality and output efficiency
- Conducted regular equipment inspections and resolved minor mechanical issues
- Adhered to safety protocols in a high-volume production environment
Customer Care Advocate
Fidelity Investments
03.2020 - 06.2020
- Delivering exceptional customer support by fostering strong customer relationships and ensuring positive interactions.
- Assisting clients in reaching their financial aspirations by equipping them with the knowledge to make sound financial decisions.
Lead Flight Attendant
Delta Air Lines
01.2014 - 05.2019
- Oversaw cabin crew operations on international flights, ensuring safety and hospitality
- Provided first-class service while managing emergency preparedness and cultural sensitivity
- Led training sessions for new flight attendants and facilitated onboard communication
Education
Music Major, Asian Studies Minor
Utah Valley University
Skills
- Customer Experience Excellence
- Cultural sensitivity
- Collaboration
- Attention to detail
- Conflict resolution
- Team leadership
- Flexible and adaptable
- Active listening
- Training and development
Languages
Spanish
Limited
Cantonese
Limited
Timeline
Textile Machine Operator
UNICOR Industries
01.2022 - 01.2023
Customer Care Advocate
Fidelity Investments
03.2020 - 06.2020
Lead Flight Attendant
Delta Air Lines
01.2014 - 05.2019
Music Major, Asian Studies Minor
Utah Valley University
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