Summary
Overview
Work History
Education
Skills
Languages
Computer literacy
Certification
Timeline
Generic
Telesphore HAKIZIYAREMYE

Telesphore HAKIZIYAREMYE

Longueuil

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

11
11
years of professional experience

Work History

FC Associate L1

Amazon Fulfillment Center Serv
01.2023 - Current
  • Followed procedures at all times for personal and team safety.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
  • Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.

Advertising Specialist Intern

ConstantoChoix Resource
08.2023 - 09.2023
  • Communicated campaign success and status reports to management by outlining progress and analyzing known performance indicators.
  • Conducted market research and prepared comprehensive reports on target audiences and competitors.
  • Assisted in creating and proofreading advertising content for different platforms.
  • Collaborated with team to implement innovative promotional tactics to drive consumer engagement and increase sales conversions.
  • Monitored advertising campaigns and compiled performance reports

Research Assistant

DAAD Research Project/INES Ruhengeri
01.2021 - 12.2022
  • Performed statistical, qualitative, and quantitative analysis.
  • Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
  • Organized research materials, maintaining a well-ordered workspace conducive to productivity.
  • Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.

Owner & Business Developer

TelesmallCom Services
01.2020 - 07.2022
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Trained and motivated employees to perform daily business functions.
  • Consulted with customers to assess needs and propose optimal solutions.

Secretary Assistant

MBN Technology
01.2013 - 11.2013
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Education

Attestation of College Studies - E-Commerce And Online Business Management

Trebas Institute
Montreal, QC
08.2023

Bachelor of Science - Biotechnologies

INES Ruhengeri
06.2014

Skills

  • Warehouse Safety
  • Packing Efficiency
  • Loading and unloading
  • Customer Service
  • Reports and Spreadsheets Generation
  • Excellent Communication
  • Multitask
  • Teamwork and Collaboration
  • Willing to Learn

Languages

English
Professional Working
French
Professional Working

Computer literacy

  • Ms Office (Word, Excel, PowerPoint, Access)
  • Internet,
  • ArcGIS,
  • SPSS,
  • STATA
  • QuickBooks


Certification

  • ISO 9001 2015 Quality management system Training - November 2024

Timeline

Advertising Specialist Intern

ConstantoChoix Resource
08.2023 - 09.2023

FC Associate L1

Amazon Fulfillment Center Serv
01.2023 - Current

Research Assistant

DAAD Research Project/INES Ruhengeri
01.2021 - 12.2022

Owner & Business Developer

TelesmallCom Services
01.2020 - 07.2022

Secretary Assistant

MBN Technology
01.2013 - 11.2013

Attestation of College Studies - E-Commerce And Online Business Management

Trebas Institute

Bachelor of Science - Biotechnologies

INES Ruhengeri
Telesphore HAKIZIYAREMYE