Summary
Overview
Work History
Education
Skills
Timeline
Generic

Telesforo Jaquez

Service Supervisor
Cupertino

Summary

Dynamic Service Supervisor at Greystar with a proven track record in task delegation and complaint handling. Expert in managing service workflows and enhancing employee engagement, ensuring timely completion of maintenance requests. Skilled in inspections management and policy enforcement, driving operational efficiency and exceeding service expectations.

Experienced with overseeing service operations and managing teams effectively. Utilizes strong leadership and organizational skills to enhance service delivery. Knowledge of customer relationship management and workflow optimization.

Service professional with strong background in managing service teams and operations. Known for effective problem-solving and improving service processes. Focuses on team collaboration and delivering consistent results, adaptable to changing needs. Skilled in conflict resolution and operational efficiency.

Professional with proven track record in service management, known for ensuring operational efficiency and exceptional customer satisfaction. Strong focus on team collaboration and achieving results, reliably adapting to changing needs. Skilled in conflict resolution, process improvement, and staff training, with keen ability to motivate and lead teams toward success.

Diligent Desired Position with solid background in supervising service operations. Adept at optimizing workflows and fostering team collaboration to meet service standards. Demonstrated ability to handle complex service issues and ensure customer satisfaction.

Welcoming Service Supervisor with outstanding abilities in assisting customers with various inquiries and tasks. Dependable and reliable with excellent training expertise. Experienced leading a team of diverse members by setting high expectations and treating everyone professionally and with respect.

Overview

27
27
years of professional experience

Work History

Service Supervisor

Greystar
San Francisco
02.2021 - 10.2026
  • Supervised service team workflows, ensuring timely completion of resident maintenance requests and unit turns.

Technician

IBEW
San Mateo
05.2008 - 11.2020
  • Installed electrical components, wiring, and fixtures following IBEW safety standards and code requirements.
  • Troubleshot circuits and equipment using multimeters, test meters, and diagnostic procedures.
  • Interpreted blueprints, schematics, and wiring diagrams to complete accurate repairs and installations.
  • Inspected work areas for hazards and maintained compliance with lockout/tagout procedures.
  • Assisted with conduit bending, cable pulling, and panel assembly for new electrical systems.
  • Tested completed installations to verify proper voltage, continuity, and system performance.

Laborer

Mobile Modular
Livermore Ca
10.1999 - 12.2006

framing, flooring, electrical, plumbing

  • Loaded and unloaded modular buildings, office trailers, and materials for delivery and relocation.
  • Performed site cleanup, debris removal, and yard organization to maintain safe work areas.
  • Assisted with minor repairs, touch-up painting, and basic carpentry on modular units.
  • Secured panels, doors, and fixtures during prep for transport and installation.
  • Operated hand tools and power tools to support maintenance and refurbishment tasks.
  • Inspected units for damage and reported issues to support accurate repair planning.
  • Supported pressure washing, cleaning, and detailing of modular structures before customer delivery.
  • Followed safety procedures, PPE requirements, and equipment handling practices during daily labor tasks.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.

Education

High School Diploma -

Patterson High
Patterson Ca
06.1996

Skills

Complaint handling

Service order flow

Task delegation

Sales support

Management experience

Policy enforcement

Workforce planning

Inspections management

Employee engagement

Supervisory role experience

Timeline

Service Supervisor

Greystar
02.2021 - 10.2026

Technician

IBEW
05.2008 - 11.2020

Laborer

Mobile Modular
10.1999 - 12.2006

High School Diploma -

Patterson High
Telesforo JaquezService Supervisor