Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tejshree Jadkar

Calgary

Summary

Results-driven SAP Consultant with 10 years of experience specializing in SAP ALM, BASIS, and Solution Manager. Proven expertise in leading implementations, migrations, and support for SAP landscapes, encompassing project planning, technical design, and production support. Recognized for excellent communication skills and a customer-oriented approach, effectively bridging the gap between technical and non-technical stakeholders. Aiming to leverage extensive SAP knowledge to enhance cloud-based ALM practices.

Overview

10
10
years of professional experience

Work History

SAP ALM Consultant

CPKC
Calgary
07.2023 - Current
  • Acting as the SAP ALM technical point of contact (POC), and providing support for preventative maintenance tasks, as well as support for SAP SOLMAN, SAP Focused Run, and Cloud ALM.
  • Implementation of Cloud ALM.
  • Implementation of cloud transport management.
  • Activation of Health, Job, Real-time User Monitoring.
  • Activation of change documents with custom status and workflows.
  • Activating ChaRM for ABAP, JAVA, and non-SAP systems, customizing ChaRM workflows, status profiles, partner functions, mail forums, action profiles, conditions, CSOL, and DGP.
  • Activation of Early Watch Alert.
  • Retrofit with CSOL and DGP for dual landscape synchronizations.
  • Implementation of technical monitoring for SAP and non-SAP systems.
  • Implementation of custom code life cycle management, and scope and effort analyzer, to mitigate custom code for the ECC upgrade program.
  • Implementation of technical, PI/PO, and interface and channel monitoring.
  • Integration of Solution Manager with ServiceNow.

Senior SAP Basis and SolMan Consultant

Ernst & Young
India
08.2021 - 06.2022
  • My role is to provide infrastructural analysis, maintenance, and support for SAP ECC and SOLMAN systems.
  • Acting as the primary technical point of contact (POC) for five clients, and providing support for preventative maintenance tasks and incident requests.
  • System refresh of ECC, APO.
  • Kernel upgrade.
  • SOLMAN 7.2 installation and configuration.
  • Initial setup, i.e., system preparation, infrastructure, and basic configuration, TechMon of Solution Manager 7.2.
  • CHARM administration and maintenance.
  • HANA revision upgrade, backup, and restore.
  • Troubleshooting the database (backup failure issues, data file and log file full issues, extending tablespace).

SAP Basis Consultant

Accenture Solutions
India
09.2017 - 08.2021
  • OS/DB migration from Solaris/Oracle to Windows/ECC HANA.
  • Installation of SAP ECC, SAP SCM, and HANA 2.0.
  • Responsible for the diagnosis and resolution of all basis technical issues.
  • Provide maintenance tasks such as kernel upgrades/patches, support tools patching, and security notes implementations.
  • Perform system copy activities as required by the client.
  • Perform SAP client administration (create client, copy client, export/import client) as required.
  • Participate in the planning and implementation of SAP system upgrades.
  • Provide daily, weekly, and monthly reports for assigned clients.
  • Monitoring all SAP systems (work processes, system logs, short dumps, locks, system traces, developer traces, SAP system buffers, and workload analysis).
  • Monitoring and managing the SAP background job workload.
  • Troubleshooting the database (backup failure issues, data file and log file full issues, extending tablespace).
  • Managing and solving SUM DMO issues.
  • TMS configuration.
  • CHARM administration
  • Installation of SAP Solution Manager 7.2 SP04 and upgrade to SP06.

Associate SAP Technical Consultant

VACS Technologies
India
04.2016 - 09.2017
  • Installation of SAP ECC 6.0 EHP 7 NW 7.4, and SAP Solution Manager 7.1.
  • Performed stack upgrade (ECC 6.0 EHP7 SPS4 NW 7.4 to ECC 6.0 EHP7 SPS11 NW 7.4).
  • Troubleshooting upgrade issues.
  • Applying Support Packs and add-ons via SPAM/SAINT.
  • SAP HR and EA-HR patch upgrade.
  • Applying for a Slicense.
  • Kernel upgrade
  • System availability and database downtime issues.
  • Oracle database backup and restore.
  • Managing background jobs: Schedule batch jobs, monitor, and troubleshoot errors.
  • Designed, developed, tested, and maintained SAP roles and authorizations based on business requirements.
  • Performing user maintenance, creating new users, assigning roles and profiles, troubleshooting user application issues, and authorization errors.
  • Applied SAP notes as per SAP recommendations and developer's requirements.
  • Monitoring backups and investigating the logs for unsuccessful backups.
  • SOLMAN installation and configuration.
  • Configuration of Incident Management (ITSM) in SOLMAN.

Horigine Consulting
India
03.2015 - 10.2015
  • Daily Monitoring
  • Applying patches and add-on via SPAM/SAINT
  • Transport Request: Configuring TMS Landscape and Carrying out imports of Transport Requests in the system landscape
  • Managing background jobs: Schedule batch job, monitor and Troubleshooting error
  • Troubleshooting different kind of system errors
  • User creation/deactivation, Roles assignments, Roles modifications and Profile maintenance in ABAP system
  • Mass user maintenance
  • User Password reset, user Lock/unlock
  • Qualifications
  • OSS connection opening for SAP and raising SAP message for any critical activity

Education

Bachelor of Engineering -

01.2014

Higher Secondary School Certificate -

01.2009

Secondary School Certificate -

01.2007

Skills

  • SAP solution manager
  • Cloud ALM implementation
  • Change request management
  • Technical monitoring
  • SAP Installation & Upgrade
  • SAP Monitoring

Timeline

SAP ALM Consultant

CPKC
07.2023 - Current

Senior SAP Basis and SolMan Consultant

Ernst & Young
08.2021 - 06.2022

SAP Basis Consultant

Accenture Solutions
09.2017 - 08.2021

Associate SAP Technical Consultant

VACS Technologies
04.2016 - 09.2017

Horigine Consulting
03.2015 - 10.2015

Bachelor of Engineering -

Higher Secondary School Certificate -

Secondary School Certificate -

Tejshree Jadkar