Motivated and results-driven professional seeking to leverage experience in a challenging position. Eager to contribute to team success and drive organizational goals through effective problem-solving, teamwork, and a commitment to excellence.
Overview
2
2
years of professional experience
Work History
Sales Associate
7-eleven
09.2024 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Engaged with customers to effectively build rapport and lasting relationships.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Security Guard
Paladin Security
08.2022 - 08.2024
Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Responded quickly to emergency situations to assess and deflect issues.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Completed full building and grounds patrols to spot and investigate concerns.
Checked and verified photo identification prior to granting facility access.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Responded quickly to incidents and assessed active situations for security concerns.
Education
Full Stack Web Development -
MacEwan University
Edmonton, AB
01.2026
Skills
C, Java, CSS, JavaScript, Python, PHP, HTML, XHTML, Linux
MySQL, Oracle, Setting up of windows, Microsoft office
Excellent customer service skills with a friendly and approachable demeanor
Ability to work effectively in a fast-paced environment, maintaining composure under pressure
Strong communication skills, both verbal and written
Attention to detail in ensuring food safety and cleanliness standards
Ability to work collaboratively in a team-oriented environment
Problem-solving
Multi-tasking strength
Also Having Alberta Security License
Product guidance
Also having valid Alberta Security License
AVAILABILITY
Part-Time
Awards
Dean’s list (Winter,2022) with outstanding grades in C++ and networking & Hackathon Certificate
Franchisee and Store Manager at 7 Eleven Store, Brunswick St; 7 Eleven Store, Hamilton; 7 Eleven Store, 189 George StFranchisee and Store Manager at 7 Eleven Store, Brunswick St; 7 Eleven Store, Hamilton; 7 Eleven Store, 189 George St