Roxy Picard
Calgary,AB
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Stay-at-Home Parent
The Picardy's Household
01.2024 - Current
- Provided comprehensive care my child and husband, fostering a nurturing and stimulating environment to support his physical, emotional, and intellectual growth
- Managed household responsibilities, including meal planning, grocery shopping, and maintaining a clean and organized home environment, ensuring the well-being and comfort of the family.
- Coordinated and managed family healthcare needs, including scheduling appointments, administering medications, and promoting healthy habits
- Provided a caring, nurturing and supportive environment for my husband.
- Utilized budgeting and financial planning skills to manage household expenses
Director
Clearstone Engineering Nigeria
Abuja, Nigeria.
02.2022 - Current
- Oversaw the transportation of tools, equipment, and supplies across international borders,
- Coordinated documentation and licensing for expatriates working in international locations, ensuring compliance with local regulations.
- Built and maintained strong relationships with external stakeholders (customs, airports, banks) to ensure smooth operations and customer satisfaction.
- Supervised special projects and facilitated human resources initiatives to support workforce development.
- Cultivated a positive work environment that fostered employee engagement through regular communication, goal setting, and performance evaluations.
Project Support
Bytework Technology Solutions
Abuja, Nigeria
03.2020 - 12.2022
- Managed 105 MTN call centers across Nigeria for the Nigerian Identity Number (NIN) registration and distribution project, facilitating NIN registration within a team setting.
- Ensured seamless operations, resolving issues with processing errors, data capture errors, and NIN-related complaints
- Oversaw email management, telephone inquiries, and virtual assistance to enhance operational efficiency.
- Maintained high client satisfaction levels, ensuring timely resolution of issues and smooth project delivery.
Client Executive
El Hanan Ventures (Medical Supply Firm)
Abuja, Nigeria.
08.2019 - 09.2020
- Successfully secured contracts with prominent hospitals and government institutions, including the National Hospital Abuja and Chevron hospital Warri Nigeria.
- Worked closely with expatriates to identify new business opportunities, negotiate contracts, and deliver high-quality medical equipment, including X-ray, ultrasound devices, CT, and MRI machines.
- Built and maintained strong relationships with key decision-makers, including Commissioners of Health, to drive business growth and expand the company's presence in the medical supply industry.
- Played a key role in distributing medical supplies to communities during the COVID-19 pandemic, ensuring timely delivery of critical equipment and supplies.
Education
Bachelor of Science - Environmental Science (incomplete)
Mount Royal University
Calgary, AB06-2014
Public Relations and Advertising
Cyprus International University
Nicosia, Cyprus06-2019
High School Diploma -
Stafford House International College
Nigeria07-2010
Skills
- Project management
- Leadership and team management
- Client relations and customer service
- Environmental knowledge
- Communication and public relations
- Time management and organization
- Budgeting and financial planning
- Attention to detail
- Excellent communication
- Active listening
- Decision-making
Languages
English
Full Professional
Timeline
Stay-at-Home Parent
The Picardy's Household
01.2024 - Current
Director
Clearstone Engineering Nigeria
02.2022 - Current
Project Support
Bytework Technology Solutions
03.2020 - 12.2022
Client Executive
El Hanan Ventures (Medical Supply Firm)
08.2019 - 09.2020
Bachelor of Science - Environmental Science (incomplete)
Mount Royal University
Public Relations and Advertising
Cyprus International University
High School Diploma -
Stafford House International College