Summary
Overview
Work History
Education
Skills
Timeline
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Tejinderpal Garcha

Edmonton,AB

Summary

High-performing Outbound Warehouse Associate with solid experience in processing and preparing orders for shipment. Proven track record of success in operating warehouse equipment, conducting quality checks and meeting production goals. Strong problem-solving skills and committed to providing high-quality service.

Overview

9
9
years of professional experience

Work History

Warehouse Shipper/Inventory Receiver

Newmar Windows
04.2022 - 02.2024
  • Increased warehouse efficiency by streamlining shipping processes and implementing innovative solutions.
  • Reduced order processing time with diligent organization of products and accurate documentation.
  • Ensured timely deliveries for customer satisfaction by closely monitoring shipments and proactively addressing potential issues.
  • Maintained a safe work environment, adhering to safety protocols and conducting regular inspections.
  • Collaborated effectively with team members to expedite order fulfillment and maintain smooth operations.
  • Contributed to reducing product damage by properly packing items and securing them for transport.

Maintenance Supervisor

Sheraton
04.2019 - 05.2022
  • Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
  • Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
  • Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
  • Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
  • Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
  • Collaborated with cross-functional teams to develop budgets for maintenance projects, prioritizing tasks based on urgency and costeffectiveness.

Assistant Manager

Esso Gas Station
01.2019 - 09.2019
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Created employee schedules to align coverage with forecasted demands.

Customer service representative

Georgian college
09.2018 - 01.2019
  • Opens customer accounts by recording account information
  • Maintains customer records by updating account information
  • Resolves product or service problems by clarifying the customers complaints; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Cashier

Circle K
02.2018 - 09.2018
  • Provides a positive customer experience with fair, friendly, and courteous service
  • Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases
  • Resolves customer issues and answers questions
  • Bags purchases if needed
  • Processes return transactions
  • Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register
  • Enters price changes by referring to price sheets and special sale bulletins
  • Discounts purchases by redeeming coupons
  • Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers
  • Verifies credit acceptance by reviewing and recording driver's license number; and operating credit card authorization systems
  • Balances cash drawer by counting cash at beginning and end of work shift
  • Provides pricing information by answering questions
  • Maintains checkout operations by following policies and procedures and reporting needed changes
  • Maintains a safe and clean working environment by complying with procedures, rules, and regulations
  • Contributes to team effort by accomplishing related results as needed.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.

Third Officer

Indian Navy
01.2015 - 11.2016
  • Stand at bridge watches and pilot the vessel to and from harbor
  • Supervising the deck on cargo evolutions
  • Conducting inspection on all ship emergency safety equipment
  • Plotting on charts about the ship route
  • Keep and maintain the logbook up to date.

Education

High School Diploma -

Georgian College
Barrie, ON
01.2020

Skills

  • Contract Management
  • Strategic Planning
  • Shift Coverage
  • Business Administration
  • Employee Coaching and Mentoring
  • Timelines and Milestones

Timeline

Warehouse Shipper/Inventory Receiver

Newmar Windows
04.2022 - 02.2024

Maintenance Supervisor

Sheraton
04.2019 - 05.2022

Assistant Manager

Esso Gas Station
01.2019 - 09.2019

Customer service representative

Georgian college
09.2018 - 01.2019

Cashier

Circle K
02.2018 - 09.2018

Third Officer

Indian Navy
01.2015 - 11.2016

High School Diploma -

Georgian College

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Tejinderpal Garcha