Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Tejinderjit Singh

Kitchener,ON

Summary

Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Help Desk Assistant

Nexus Malls
04.2022 - 06.2023
  • Enhanced customer satisfaction by resolving technical issues and providing timely solutions.
  • Streamlined support processes for increased efficiency and reduced response times.
  • Monitored network activity using specialized tools, identifying potential issues before they escalated into major problems.
  • Balanced multiple simultaneous tasks while consistently delivering high-quality results under pressure.
  • Created user accounts and assigned permissions.
  • Tested new software and hardware prior to deployment.
  • Assisted customers with software installation, ensuring proper setup and smooth operation.
  • Collaborated with team members to solve complex problems and provide top-notch support services.

Helper

Vishal Mega Mart
12.2021 - 02.2022
  • Contributed to a safe work environment by maintaining cleanliness and order in the workspace.
  • Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
  • Managed waste disposal efficiently to maintain a clean job site that adhered to safety regulations.
  • Operated variety of power tools and hand tools.
  • Supported skilled workers with tasks such as measuring, cutting, and assembling materials for successful project completion.

Cashier

Burger King
02.2020 - 12.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.

Education

High School Diploma -

Conestoga College Institute of Technology And Advanced Learning
Waterdown, ON
11.2025

Skills

  • Hardware Knowledge
  • Technical Troubleshooting
  • Data Analysis
  • Customer Service
  • Technical Support
  • Time Management
  • Continuous Learning
  • Quality Assurance
  • Desktop Support
  • Device Installation
  • Mobile Device Repair

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual

Affiliations

  • Can work as helper
  • labour help

Timeline

Help Desk Assistant

Nexus Malls
04.2022 - 06.2023

Helper

Vishal Mega Mart
12.2021 - 02.2022

Cashier

Burger King
02.2020 - 12.2021

High School Diploma -

Conestoga College Institute of Technology And Advanced Learning

Similar Profiles

CREATE PROFILE
Tejinderjit Singh