Tejinder Singh
The Home Depot Store
Greater Sudbury,ON
3
Languages
3
years of professional experience
Dedicated and high-performing Home Depot associate with strong experience in customer service, credit sales, inventory control, and frontline operations. Consistently recognized for exceptional customer satisfaction, 5-star surveys, punctuality, and teamwork. Skilled at coaching peers, resolving escalations, maintaining department readiness, and driving process efficiency. Proven ability to take ownership, lead by example, and support operational goals—ready to contribute as a Department Supervisor by elevating team performance, customer experience, and store standards.
Work History
Supervisor
5 Months- Supervised daily operations, ensuring compliance with safety standards and company policies.
- Mentored team members, fostering a collaborative work environment and enhancing productivity.
- Streamlined inventory management processes, reducing stock discrepancies and improving accuracy.
- Conducted regular performance evaluations, providing constructive feedback to enhance employee development.
- Collaborated with management on strategic initiatives aimed at improving customer satisfaction scores.
Sales Associate / Customer Service Desk
2 Years 1 Month- Delivered excellent customer service by resolving escalations, assisting with special orders, maintaining department standards, and earning multiple 5-star customer surveys while also contributing to strong credit card application results.
- Supported department operations by maintaining bay integrity, completing returns-to-stock, improving on-hand accuracy, ensuring safety compliance, and collaborating with cross-functional teams to keep the sales floor organized and customer-ready.
- Demonstrated leadership through training and guiding new associates, answering operational questions, promoting store procedures, and consistently serving as a reliable, punctual team member who helps drive productivity and customer satisfaction.
Cashier
5 Months- Handled POS transactions accurately while maintaining excellent customer service.
- Ensured pricing accuracy, managed returns, and assisted customers with product inquiries.
- Maintained front-end standards and supported store operations during peak hours.
Education
MBA - Entrepreneurship, Innovation & Technology
Gained advanced skills in leadership, decision-making, data analysis, and business strategy, supporting readiness for supervisory and management roles.
Skills
Leadership
Mentoring & Team Support
Customer Service Excellence & Conflict Resolution
Credit Card Sales
Attach Rate & Program Promotion
Department Recovery
Merchandising & Stocking
Inventory Management & Cycle Counts
POS Systems
Service Desk Operations & Order Fulfillment
Safety Standards
Compliance & Store Procedures
Multitasking
Time Management & Problem Solving
Training and mentoring
Goal oriented
Staff management
Customer service
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Supervisor
The Home Depot Store
03.2026 - CurrentRead More
Sales Associate / Customer Service Desk
The Home Depot
02.2024 - 03.2026Read More
Cashier
The Hudson’s Bay
09.2023 - 02.2024Read More
International Business University (IBU)
MBA from Entrepreneurship, Innovation & Technology
Read More