Tejaswini Guduru
Kitchener,Canada
Summary
Results-driven healthcare administration professional with over two years of experience in overseeing clinical operations, streamlining workflows, and ensuring compliance with healthcare regulations. Holds a Bachelor’s degree in Dentistry and a certification in Healthcare Administration, blending clinical insight with strong administrative and organizational capabilities. Demonstrates proven expertise in patient coordination, policy implementation, and operational efficiency. Committed to advancing healthcare delivery through strategic planning, process optimization, and effective management practices.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bill & Pay Coordinator
Paramed
11.2024 - Current
- Updated and maintained employee records within computerized systems, ensuring data accuracy.
- Handful of experience in using the Procura & Alayacare application for visit verification, tracking and billing purposes.
- Generated and processed pending reports and time slips to support payroll operations.
- Ensured compliance with company policies, privacy regulations, and confidentiality standards.
- Utilized Microsoft Excel and Office 365 for data management, reporting, and analysis.
- Collaborated with operations and finance teams to streamline billing and payroll processes.
- Demonstrated professionalism and discretion when handling sensitive financial and employee information.
- Verify Visit Records as to ensure accuracy of employee visit data by cross-checking timesheets and system records.
- Support Collections Process by assisting in tracking outstanding invoices and preparing collections reports.
- Coordinate with Field Staff & Supervisors to ensure payroll and billing accuracy by liaising with caregivers and management teams.
- Managed payroll and invoice inquiries, providing prompt resolutions to internal and external stakeholders.
- Prepared reports and summaries related to billing, payroll, and collections for management review.
Team coordinator
Care Partners
09.2023 - 10.2024
- Coordinate and monitor services for clients, ensuring they receive appropriate care tailored to their individual needs.
- Develop personalized care plans by collaborating with multidisciplinary teams, including healthcare professionals and family members.
- Schedule and manage appointments, transportation and other logistics related to client care.
- Generating all relevant reports and mailing to the employee and for documentation purpose as well.
- Maintain accurate and up-to-date documentation, including care plans, progress notes and reports, ensuring compliance with organizational and regulatory standards and well-versed with Procura app.
- Educate clients and their families about available services, care options and best practices for maintaining well-being.
- Facilitate communication between clients, caregivers, and healthcare professionals to promote coordinated care.
Wellness Assistant
Conestoga Students Inc.
08.2022 - 08.2023
- Coordinating scheduling, check in, check out and billing payments
- Receive, record and address incoming and outgoing communication via telephone or email.
- Collected and documented patient medical information
- Directing patients to exam rooms, fielding questions and preparing for physician examination.
- Carrying out front office duties, utilizing data entry skills in framework of medical database.
Assistant Dental Surgeon & Dental Administrator
SVS Dental Clinic
12.2019 - 05.2022
- Scheduled patient appointments and placed reminder call to deliver an exceptional customer experience.
- Organized patient files and streamlined operations to improve efficiency.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Supported office staff with operational requirements.
- Mastered the clinical skills in accessing the case and explaining the clients about treatment plan.
- Counseled patients and motivated them to undergo appropriate dental treatment on time.
Education
HealthCare Administration and Service Management - Distinction
Conestoga College Institute of Technology & Advanced Learning
Waterloo, Canada12.2023
Bachelor of Dental Surgery - Distinction
Sibar Institute of Dental Sciences
Guntur, India11.2019
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- MS office
- Project coordination
Languages
English
Full Professional
Hindi
Full Professional
Telugu
Native or Bilingual
Certification
- First Aid and CRP Certification
- Basic Life Support Certification
Timeline
Bill & Pay Coordinator
Paramed
11.2024 - Current
Team coordinator
Care Partners
09.2023 - 10.2024
Wellness Assistant
Conestoga Students Inc.
08.2022 - 08.2023
Assistant Dental Surgeon & Dental Administrator
SVS Dental Clinic
12.2019 - 05.2022
HealthCare Administration and Service Management - Distinction
Conestoga College Institute of Technology & Advanced Learning
Bachelor of Dental Surgery - Distinction
Sibar Institute of Dental Sciences